Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Brianna Reason

Glenwood

Summary

Dedicated and versatile professional with experience across healthcare, aged care, retail, and hospitality environments. Proven ability to deliver high-quality customer service, maintain cleanliness and safety standards, and support day-to-day operations in fast-paced settings. Skilled in front-desk reception, food service, merchandising, and point-of-sale transactions. Additional experience gained through unpaid placements at Tramcars Bakery, Cooinda Aged Care, and Agents2Go, as well as volunteer work at the RSPCA. Strong interpersonal and communication skills, with a consistent focus on professionalism, teamwork, and providing a positive experience.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Medical Receptionist

Gympie Day and Evening Clinic
06.2024 - Current

Efficiently managed front-desk operations in a fast-paced medical clinic, providing exceptional customer service to patients. Responsibilities included scheduling appointments, check-in and check-out, payments for billing, handling phone inquires, maintaining patient records, and supporting clinical staff with administrative tasks. Ensured a welcoming and organized environment while upholding patient confidentiality and dealing with sensitive data.

Medical Receptionist

Bopple Surgery
06.2024 - Current

Hospitality Officer

BlueCare
09.2023 - 03.2024

Provided high-quality support to residents by maintaining clean, comfortable rooms and delivering nutritious meals with care and respect. Responsibilities included daily room cleaning, laundry duties, meal service, and assisting with dining room setup and hygiene. Ensured a safe, welcoming environment while upholding aged care standards and promoting resident dignity and wellbeing.

Retail Sales Assistant

King Kong Sales
08.2021 - 07.2023

Supported daily store operations by creating eye-catching product displays, replenishing stock, and assisting customers with purchases. Handled point-of-sale transactions, maintained showroom presentation, and ensured a clean, organized retail environment. Contributed to a positive customer experience through friendly service and strong product knowledge.

Sandwich Artist

Subway
07.2021 - 11.2022

Prepared made-to-order sandwiches and salads while delivering fast, friendly customer service. Maintained cleanliness and food safety standards, restocking ingredients, operated register, and assisted with opening and closing duties. Ensured a positive dining experience in a team-focused, fast-paced environment.

Education

TAFE Queensland
Gympie, QLD
01-2022

James Nash State High School
Gympie, QLD
01-2022

Skills

  • Customer Service Excellence
  • Multitasking
  • Food Safety & Hygiene
  • Patient & Resident Care
  • Sales & Merchandising
  • Communication Skills
  • Time Management
  • Fast Learner
  • Attention to Detail
  • Teamwork

References

Chantelle Hockings

0400 248 102

Dr. Olufunso Femi Olowookorun

0405 578 958


Available on Request

Dr. Maryam Sana

Dr. Qaisar Bashir

Dr. Htun Lwin

Dr. Khalid Khan

Certification

2024 - First Aid Certificate

2021 - Responsible Service of Alcohol

2020 - Certificate I in Hospitality

2021 - Certificate II in Hospitality

2022 - Certificate III in Hospitality

2022 - Certificate II in Workplace Skills

2022 - Certificate II in Health Support Services

Timeline

Medical Receptionist

Gympie Day and Evening Clinic
06.2024 - Current

Medical Receptionist

Bopple Surgery
06.2024 - Current

Hospitality Officer

BlueCare
09.2023 - 03.2024

Retail Sales Assistant

King Kong Sales
08.2021 - 07.2023

Sandwich Artist

Subway
07.2021 - 11.2022

TAFE Queensland

James Nash State High School
Brianna Reason