Bridget Venditti
Brisbane,QLD
Summary
Dynamic leader with a rich background in human services, notably at Services Australia. Highly skilled and empathetic professional with a deep understanding of disability rights and advocacy. Extensive experience in supporting individuals with disabilities to achieve their full potential and overcome barriers to inclusion. Proven ability to collaborate with diverse stakeholders, including clients, families, and community resources, to develop and implement tailored support plans. Committed to promoting equality, accessibility, and empowerment for individuals with disabilities through education, advocacy, and policy change. Effective communication and interpersonal skills with a passion for making a positive impact in the lives of others.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Team Leader/Senior Support Worker
Holistic Lifestyle Services
02.2022 - Current
- Enhanced Client satisfaction by providing personalized care and support tailored too individual
- Cultivated an environment of trust, respect, collaboration, and accountability among the team members
- Actively participated in team/stakeholder's evaluations of client's progress towards meeting identified goals
- Participated in ongoing professional development opportunities to stay current on best practices in Human Services field
- Conducted risk assessments for potential hazards in the home environment, always ensuring client safety
- Facilitated successful transitions between services by collaborating with Support Coordinators, Allied Health, Family, and other Service Providers
- Motivated team to achieve optimal results through effective communication and interpersonal skills.
Aged Care Worker
Home Instead
10.2021 - 02.2022
- Provided emotional support to elderly patients who are dealing with loneliness or depression
- Developed strong relationships with clients through compassionate care and respect for their autonomy
- Utilized problem solving skills to effectively manage challenging behaviors of clients
- Administered medications as prescribed by medical professionals, monitoring side effects and reporting any changes in health status
- Participated in training sessions on topics related to aged care such as dementia awareness, end of life support and falls prevention
- Assessed the dietary requirements of clients and prepared meals, accordingly, ensuring proper nutrition was maintained
- Assisted in creating individualized care plans tailored to each client's needs
- Reported health changes and provided proper documentation to appropriate staff.
Prison Liaison / Refugee & Asylum Seekers Officer
Services Australia
10.2008 - 01.2020
- Developed and maintained professional relationships with internal and external stakeholders
- Maintained compliance with relevant regulations, policies, and procedures by monitoring activities across multiple departments
- Supported requirements and processes by monitoring and measuring progress against business goals
- Researched opportunities to encourage meaningful collaboration within industry and between organizations in different industries
- Served as the Key point contact for cross-functional teams during complex projects
- Organized conferences or seminars by liaising with vendors and other stakeholders.
- Maintained up-to-date knowledge of industry trends, sharing insights with colleagues to drive continuous improvement efforts.
- Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
Education
Diploma in Counselling Candidate -
The Institute of Applied Psychology
01.2026
Certificate IV - Disability -
Skills Australia
09.2024
Certificate III - Individual Support -
Skills Australia
09.2024
Graduate Certificate in Holistic Counselling and Holistic Life Coach -
Inspire Holistic Training College
09.2020
Graduate Certificate in Meditation Teaching and Holistic Human Development -
Inspire Holistic Training College
09.2020
Graduate Certificate in Chair Yoga Instruction -
Inspire Holistic Training College
09.2020
Skills
- Analytical Skills
- Work Planning and Prioritization
- Audit reporting
- Staff education and training
- Interpersonal Communication
- Adaptability and Flexibility
- Coaching and Mentoring
- Relationship Building
- Communicate decisions and resolve complex issues
Certification
- Indigenous Culture Awareness
- Multicultural Awareness
- Mental Health First Aide
- First Aid and CPR
- Corona Virus
- NDIS
- Professional Boundaries
- Rights and responsibilities
- Interpersonal Communication
- Reflective Practice
- Blue Card - Working with Children
- Yellow Card - NDIS Worker Screening Card
- Manage Conflict through Negotiation Advanced
- Negotiation & Crisis Intervention Advanced
- QLD Corrective Services Custodial Awareness Training
Awards
- 2014 - Service Leader Recognition Award - Southwest Qld - Department of Human Services
- 2013 - Customer Focus Award - Southern QLD Service Zone - Department Human Services
- 2012 - Innovative Solutions Award - Southern QLD Service Zone - Department of Human Services
- 2009 - Outstanding Rookie Award - South & West QLD - Department of Human Services
References
- Charlee Osborne, Support Coordinator - Journey Support Service, 0418533195
- Jenna Murphy, Scheduling and Logistics Manager - Holistic Lifestyle Services, 0412274209
- Stacey Lee, Graduate Certificate in Holistic Counselling and Holistic Life Coach, Sydney
Timeline
Team Leader/Senior Support Worker
Holistic Lifestyle Services
02.2022 - Current
Aged Care Worker
Home Instead
10.2021 - 02.2022
Prison Liaison / Refugee & Asylum Seekers Officer
Services Australia
10.2008 - 01.2020
Diploma in Counselling Candidate -
The Institute of Applied Psychology
Certificate IV - Disability -
Skills Australia
Certificate III - Individual Support -
Skills Australia
Graduate Certificate in Holistic Counselling and Holistic Life Coach -
Inspire Holistic Training College
Graduate Certificate in Meditation Teaching and Holistic Human Development -
Inspire Holistic Training College
Graduate Certificate in Chair Yoga Instruction -
Inspire Holistic Training College
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