Bridie Conn-Peterson
Woolsthorpe,VIC
Summary
With a robust foundation in customer service and relationship building, excelling in enhancing showroom experiences. Demonstrates strong multitasking skills and attention to detail. Passionate about utilizing problem solving skills and consultation expertise to foster client satisfaction and drive success in dynamic environments. Continuously seeks learning opportunities to improve and adapt skills. Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
3
3
years of professional experience
Work History
Receptionist/Sales Assistant
Beaumont Tiles
11.2023 - Current
- Welcome and guide customers in tile selection, enhancing showroom appeal and boosting satisfaction.
Drive sales with tailored consultations, consistently surpassing targets and fostering loyalty. - Managing incoming calls, providing exceptional customer service and support.
- Scheduled appointments for selections, ensuring a seamless experience for clients.
- Processed payments accurately and efficiently, maintaining a high level of attention to detail.
- Ensure smooth transactions by managing inquiries and sales, maintaining precise records.
- Enhance customer experience by optimizing displays and refining sales processes.
- Deliver exceptional post-sale support, resolving issues and ensuring project success.
- Kept reception area clean and neat to give visitors positive first impression.
- Striving to achieve sale targets and stores KPIS
Swim Instructor
South Coast Swimming Aquatics
03.2022 - 12.2023
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Adapted teaching techniques to different learning styles.
Education
Brauer College
Warrnambool, VIC11.2023
Skills
- Customer service
- Patience and empathy
- Creative thinking
- Professionalism and punctuality
- Product knowledge
- Client relations
Timeline
Receptionist/Sales Assistant
Beaumont Tiles
11.2023 - Current
Swim Instructor
South Coast Swimming Aquatics
03.2022 - 12.2023
Brauer College
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