Summary
Overview
Work History
Education
Skills
Additional Education
References
Timeline
Generic

Hafsa Vetter

Sydney,NSW

Summary

Dedicated receptionist with excellent experience in industry. Maintains professional appearance and demeanour and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

3
3
years of professional experience

Work History

Receptionist/Sales Assistant

Design2Change
03.2019 - 12.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Tagged and prepared new merchandise for retail sales.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Prepared, collected and distributed outgoing and incoming mail and packages.
  • Efficiently performed retail merchandising, stocking, cleaning, down stocking and pricing.

Work Placement Certificate III Individual Support/ Bupa Queens Park & St Vincent Aged Care

09.2019 - 01.2020
  • Supporting and assisting individuals in high care, low care, and dementia unit
  • Assisting in Personal Care- showering, oral hygiene, grooming, incontinence care, bed making, assisting with ADL’s and providing companionship
  • Manual Handling, transferring, and utilizing support equipment
  • Vital Signs, BP, TPR
  • Care plans, documentation, charting, and handovers
  • Infection Control and WHS training.

Education

Certificate IV in Ageing Support / Certificate III in Individual Support -

Randwick TAFE
NSW, Randwick
12.2019

Certificate III in Health Services Assistance -

Randwick TAFE
NSW, Randwick
08.2019

Skills

  • Strong communication skills
  • File Management
  • Fast problem-solving and decision making
  • Basic accounting
  • Great work ethic
  • Organization skills and time management
  • Able to relate & work in a diverse environment
  • Computer skills
  • Clinical skills- ECG, BP, TPR, & vital signs
  • Retail Accounting
  • Retail services

Additional Education

  • First aid and CPR certificate
  • National police check record
  • Working with children check

References

provided upon request

Timeline

Work Placement Certificate III Individual Support/ Bupa Queens Park & St Vincent Aged Care

09.2019 - 01.2020

Receptionist/Sales Assistant

Design2Change
03.2019 - 12.2021

Certificate IV in Ageing Support / Certificate III in Individual Support -

Randwick TAFE

Certificate III in Health Services Assistance -

Randwick TAFE

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Hafsa Vetter