Bridie Hegarty
Newborough,Victoria
Summary
I'm 17 years old and studying year 12 at Lowanna College. I am turning 18 in roughly a week and will be getting my RSA.
Overview
2
2
years of professional experience
Work History
Front of House Staff Member
Newborough Fish and Chips
05.2023 - 06.2023
- Elevated overall guest experience by skillfully handling special requests and accommodating individual needs whenever possible.
- Increased repeat business through friendly interactions and promptly addressing any issues or concerns.
- Enhanced customer satisfaction by delivering exceptional service and maintaining a clean, welcoming environment.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Maintained a well-stocked, organized front-of-house workspace for optimal functionality during peak hours.
Back of House Staff
Hungry Jacks
07.2023 - 09.2023
- Improved kitchen efficiency by streamlining food preparation processes and implementing time-saving techniques.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Received numerous commendations from management for exceptional performance in maintaining a high level of cleanliness within the kitchen area.
- Demonstrated strong problem-solving abilities in resolving equipment malfunctions or other unexpected issues that arose during shifts.
- Maintained a calm and composed demeanor during high-stress situations, effectively managing priorities to ensure timely completion of all tasks.
Front of House Staff Member
Old Gippstown Tea Rooms
11.2023 - Current
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Elevated overall guest experience by skillfully handling special requests and accommodating individual needs whenever possible.
- Strengthened relationships with regular clientele through personalized interactions and attention to their preferences, fostering a sense of community within the establishment.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Greeted customers and answered inquiries regarding menu items and specials.
Education
Year 12 - Secondary Education
Lowanna College
Newborough Skills
- Time Management
- Praise and Encouragement
- Behavior Modeling
- Boundary Setting
- Good Decision Making
- Dependable and Responsible
- Safety Instruction
- Problem Solving
- Verbal and Written Communication
Timeline
Front of House Staff Member
Old Gippstown Tea Rooms
11.2023 - Current
Back of House Staff
Hungry Jacks
07.2023 - 09.2023
Front of House Staff Member
Newborough Fish and Chips
05.2023 - 06.2023
Year 12 - Secondary Education
Lowanna College