Summary
Overview
Work History
Education
Skills
Timeline
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Bridie Shilvock

Brisbane,QLD

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

1
1
year of professional experience

Work History

Gelato Maker

Anelya
11.2023 - 11.2023
  • Collaborated with team members to coordinate tasks and maintain an efficient work environment.
  • Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
  • Assessed issues with faulty equipment and utilized troubleshooting methods to alleviate problems and restore optimal production levels.
  • Trained new employees on proper gelato making techniques and safety procedures, promoting consistency in product quality.

Customer Service

Anelya
07.2023 - 11.2023
  • Resolved problems, improved operations and provided exceptional service.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Demonstrated leadership skills in managing projects from concept to completion.

Barista

Anelay
07.2023 - 11.2023
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
  • Learned special recipe items and seasonal offerings to best meet customer needs.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Food Service Worker

Anelya
07.2023 - 11.2023
  • Participated in regular trainings to stay current on industry best practices and trends.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.

Sandwich Artist

SUBWAY®Restaurants
08.2022 - 03.2023
  • Restocked and rotated stock in display case to mitigate stock loss.
  • Assisted in inventory management, ordering necessary supplies to prevent shortages and reduce waste.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Identified price of goods and calculated bills with optical price scanners, calculators, and cash registers.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Prepared and served hot and cold sandwiches based on customer preferences.

Education

High School Diploma -

Sandgate District State High School
Deagon, QLD
01.2024

Skills

  • Flexible Schedule
  • Cleaning and sanitizing
  • Customer Service
  • Espresso machine operation
  • Punctual and Dependable
  • Heavy Lifting
  • Food Preparation
  • Money Handling
  • Food station setup
  • Upselling
  • Food Running
  • Order Taking

Timeline

Gelato Maker

Anelya
11.2023 - 11.2023

Customer Service

Anelya
07.2023 - 11.2023

Barista

Anelay
07.2023 - 11.2023

Food Service Worker

Anelya
07.2023 - 11.2023

Sandwich Artist

SUBWAY®Restaurants
08.2022 - 03.2023

High School Diploma -

Sandgate District State High School

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Bridie Shilvock