
Customer service and client relations professional with experience in recruitment, sales support and hospitality. Good communication skills, multilingual and comfortable working in fast-paced environments.
Provided customer service in a busy café environment
• Managed orders and ensured a positive dining experience for customers
• Worked efficiently within a fast-paced team environment
Acted as the main point of contact between clients and the recruitment team
• Managed client requests, hiring needs and employment contract processes
• Coordinated with recruiters to identify suitable candidates for client positions
• Participated in candidate interviews to gain a full understanding of profiles and client expectations
• Provided feedback and candidate insights to clients based on their specific requirements
Contacted potential customers to schedule appointments for TIM sales representatives
• Managed outbound calls and introduced company services to potential clients
• Qualified leads and organised meetings for the sales team
• Maintained customer information and appointment records in the company database
Coached children and teenagers during artistic gymnastics training sessions
• Planned training activities to improve technique, strength and performance
• Supported young athletes in developing discipline and teamwork