BRITTANY De Jager
Armadale
Summary
I am currently an Enrolled Nurse with six years of experience working in an aged care facility. I am an honest, reliable, and adaptable professional with a background in healthcare and a strong focus on communication, organisation, and teamwork. Experienced in fast-paced environments where attention to detail, empathy and problem solving are essential. I bring a calm and professional approach to challenges and enjoy contributing to a positive, supportive team culture. I am eager to apply my transferable skills and continue growing in a new career direction.
Overview
10
10
years of professional experience
Work History
Enrolled Nurse
Fair Haven Retirement Village
12.2019 - Current
- I am responsible for 23 residents and more than 10 staff members.
- I organize appointments, doctor visits, and referrals to the multidisciplinary team, with whom I work closely.
- I am able to complete an efficient verbal handover.
- I use problem-solving techniques if there is conflict between the staff or families.
- I am able to care for consumers who are under palliative care.
- Monitor patient vital signs, assess changes, and report concerns promptly.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Educated family members and caregivers on patient care instructions.
- Administered medications and treatments according to prescribed protocols. Reduced medication errors through thorough double-checking of prescriptions and dosages.
- Performed routine wound care and dressing changes on schedule.
- Assisted with daily living activities, promoting patient independence and comfort.
- Implemented infection control practices to maintain a safe environment for residents.
- Participated in training programs for new nursing staff, enhancing team competency.
- Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Customer service
Lori's Fuel
01.2018 - 05.2018
- Serving customers fuel, and dealing with money. Working under time pressure at peak times.
- Use problem solving techniques.
- Working as a team.
- Assisted customers by providing exceptional customer service and processing transactions.
- Provided excellent customer service, addressing member needs promptly and courteously.
Customer service
Muffin Break
09.2015 - 11.2015
- Greeting and serving customers.
- Working with customers and employees.
- Working under time pressure and using problem-solving techniques and critical-thinking skills.
- Dealing with money and handling food.
Education
Diploma in Enrolled Nursing - Nursing
North Metropolitan TAFE
Mount Lawley, Perth12.2019
WACE - School
John Calvin Christian College
Armadale11.2017
Skills
- Critical thinking and problem solving
- Ability to Work in a Team
- Adaptability and fast learner
- Effective Time Management
- Ability to Work Under Pressure and to multitask
- Communication Skills
- Honest and Reliable
- Conflict resolution and problem solving techniques
- Direct patient care
- Infection control practices
- Experience in professional email and phone communication
- Staff training and mentoring
- Appointment Scheduling
- Palliative Care
Timeline
Enrolled Nurse
Fair Haven Retirement Village
12.2019 - Current
Customer service
Lori's Fuel
01.2018 - 05.2018
Customer service
Muffin Break
09.2015 - 11.2015
Diploma in Enrolled Nursing - Nursing
North Metropolitan TAFE
WACE - School
John Calvin Christian College