Hard-working Supervisor with exceptional experience leading teams, delivering results & exceeding expectations. Successful in leadership and team management skills within a fast-paced environment, consistently ensuring efficient operations and team cohesion. Adept at problem-solving, conflict resolution, and performance improvement, with focus on achieving organisational, goals. Looking to transition into new field while leveraging transferable skills to contribute effectively.
Overview
11
11
years of professional experience
Work History
Nominated Supervisor & Educational Leader
Maitland Baptist Church Childcare Pty Ltd
01.2014 - Current
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
Social Media Manager
Gm Photograpics
01.2023 - Current
Managed multiple social media platforms, ensuring a consistent brand voice and message.
Boosted engagement rates with the creation of compelling and visually appealing content.
Optimized posting schedules based on platform-specific analytics to maximize content visibility.
Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
Provided exceptional customer service through timely and thoughtful responses to user comments and messages.
Curated diverse range of content, from informative blog posts to engaging videos, to cater to different audience preferences.
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