Brittany Kuch
Summary
Motivated retail employee dedicated to providing excellent customer service. Organized, detail-oriented and driven to exceed store expectations. Currently studying first year politics and applied ethics part time.
Overview
2
2
years of professional experience
Work History
Sales Assistant
Munro Footwear Group - Williams, Mathers
10.2023 - Current
- Experience with meeting/exceeding both individual and store KPI, in turn boosting store revenue as well as being experienced in visual merchandising and implementing weekly changes/changes according to sales.
- Qualified in shoe fitting and training team members as well as building rapport with coworkers and customers to provide excellent customer service.
- Streamlined store operations through the implementation of efficient scheduling systems, task delegation, and performance monitoring.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completing BOH tasks including, fulfilling, processing and manifesting online orders, ordering stock and reporting on daily/weekly sales targets and achievements.
Supervisor
Coastal Berry Juice Bar
12.2022 - 08.2023
- Operating a POS system, opening and closing the store, optimising inventory and maintaining stock room and rotations, training and mentoring junior staff members, ensuring high levels of cleanliness in compliance with health regulations and company policies, maintained and enforced OH&S standards. Providing courteous and consistent customer service whilst multitasking in a high paced environment.
Team Member
Coles Supermarket
02.2022 - 01.2023
- Provided excellent customer service when encountering late-night shoppers seeking assistance or guidance.
- Enhanced store presentation by maintaining clean and organized shelves during nightly shifts.
- Maintained compliance with company policies regarding safety standards, proper lifting techniques, and equipment usage during overnight hours.
Education
Bachelor of Arts - Applied Ethics and Politics
Macquarie University
07.2027
Narara Valley High School
Central Coast, NSW01.2023
Brisbane Waters Secondary College
Central Coast, NSW01.2022
Skills
- Cash Handling
- Goal-Oriented
- Stock management
- Sales expertise
- Complex Problem-Solving
- Visual Merchandising
References
- Torrii Landers, 0450 779 177, Former Manager at Williams
- Amanda Boyd, 0417 270 518, Former 2IC at Williams
Timeline
Sales Assistant
Munro Footwear Group - Williams, Mathers
10.2023 - Current
Supervisor
Coastal Berry Juice Bar
12.2022 - 08.2023
Team Member
Coles Supermarket
02.2022 - 01.2023
Bachelor of Arts - Applied Ethics and Politics
Macquarie University
Narara Valley High School
Brisbane Waters Secondary College
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