Brittany Watson
Thornton,NSW
Summary
I offer strong interpersonal skills and has a genuine interest in customer service. I have ability to quickly learn and adapt to processes and procedures necessary for role. I'm backed with more than 4 years of customer service experience and I'm someone who always gives 110% and isn't afraid of hard work.
Overview
4
4
years of professional experience
Work History
Hospital Cleaner
HealthShare NSW
03.2022 - 08.2025
- Enhanced patient comfort by maintaining cleanliness and sanitation of hospital rooms and common areas.
- Assisted in emergency situations, providing prompt cleanup services after accidents or spills to minimize hazards and to maintain work health and safety.
- Safeguarded patient privacy by adhering to strict confidentiality policies while performing cleaning duties.
- Excellent customer service, addressing and resolving complaints quickly and with best possible outcome.
- Worked flexible hours across a 7 day roster including weekends and holidays.
- Reduced infection rates by diligently disinfecting surfaces and equipment in accordance with protocols.
- Provided training support for new hospital cleaner hires, sharing best practices and tips for efficient task completion.
- Maintained a safe and clean work environment, adhering to infection control policies and guidelines.
- Used proper PPE and safety protocols for personal health and safety of other staff.
- Exceeded quality standards with meticulous attention to detail when cleaning.
- worked efficiently in fast paced environments.
- skilled at working independently and collaboratively in team environments.
- proven ability to learn quickly and adapt to new situations.
Waitressing
Mortels Cafe
04.2021 - 12.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked effectively in fast-paced environments.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Skilled at working independently and collaboratively in a team environment.
- Used slow periods to restock fridges, shelves, put away deliveries and wash and put away dishes.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day to day operations, working efficiently and productively with all team members.
- Worked flexible hours across weekends and holiday shifts.
- Strengthened communication skills through regular interactions with others.
- Greeted customers entering the cafe and responded promptly to the customers needs.
- Adapted quickly to new technologies implemented at POS systems.
Education
CERT II - Animal Studies
TAFE NSW
NSW06-2019
No Degree -
Francis Greenway High School
Beresfield, NSW01-2018
Skills
- Customer service
- Effective team collaboration
- Problem-solving
- Effective time management
- Detail-oriented
- Versatile in dynamic environments
- Strong task management
- Effective verbal and written communication
- Skilled in digital tools and technologies
- Empathy
- Time management
- willingness to learn
Timeline
Hospital Cleaner
HealthShare NSW
03.2022 - 08.2025
Waitressing
Mortels Cafe
04.2021 - 12.2021
CERT II - Animal Studies
TAFE NSW
No Degree -
Francis Greenway High School
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