Brittany Jane Dixon
Shellharbour ,NSW
Summary
Hey thank you for your time , here is a little about me .
I have been a compassionate Disability support Worker known for high productivity and efficient task completion. Skilled in developing personalized support plans, implementing effective communication strategies, and managing time effectively to meet individual needs. Excel in empathy, active listening, and problem-solving to enhance the quality of life for those supported.
I have also been a friendly Cocktail waitress offering several years of superior performance in related roles. Strong knowledge of service industry best practices and bar operations. Energetic and industrious with demonstrated success in building patron rapport to cultivate loyalty and drive sales. Familiar with wide range of beers, liquors, wine and cocktails. Works great with team members to serve customers and meet demand. Always ready to help others and reliable in keeping bar organized, stocked and ready for customers. Can stand long Hours and Night shifts / Weekends.
Overview
3
3
years of professional experience
Work History
Disability Support Worker
Michell Stanford
Wollongong, NSW
01.2023 - 07.2024
- Monitored client progress and reported any changes in behavior or health conditions to supervisor.
- Collaborated with other professionals to develop treatment plans for clients.
- Developed strategies to help individuals cope with their disability.
- Maintained records of services provided, client progress, and goals achieved.
- Provided assistance in the home environment including meal preparation and light housekeeping.
- Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
Bartender Christmas Casual
The Oaks
Albion Park , NSW
09.2023 - 12.2023
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
- Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
- Managed accurate bar tabs and processed cash and credit card transactions.
Gaming Bartender
Ocean Beach Hotel
Shellharbour, NSW
01.2021 - 10.2023
- Greeted guests and provided information about the gaming area.
- Maintained an organized bar area including stocking of beverages, liquor, glassware, garnishes and other supplies.
- Assisted in maintaining a clean and safe environment for both employees and patrons.
- Monitored customer behavior to ensure compliance with alcohol laws and regulations.
- Verified age identification when serving alcoholic beverages to customers.
- Checked ID's upon entry into the gaming area according to policy and procedure.
Bar and Gaming
The Charles
Fairy Meadow , Nsw
06.2022 - 12.2022
- Developed and implemented service standards, policies and procedures to ensure customer satisfaction.
- Monitored inventory levels and placed orders with vendors as needed.
- Resolved customer complaints in a professional manner.
- Ensured compliance with all health department regulations.
- Inspected dining areas for cleanliness, proper set-up of tables and chairs.
- Managed the bar area including ordering supplies, mixing drinks and ensuring quality control measures were followed.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Education
Implement Traffic Control Plans -
Upskill
Sydney, NSW03-2024
Traffic Control -
Upskill
Sydney, NSW03-2024
White Card -
Upskill
Sydney, NSW03-2024
First Aid -
Australia Wide First Aid
Wollongong, NSW03-2022
Year 11 -
Lake Illawarra High
Lake Illawarra, NSWCert III Warehouse Operations -
Applied Training Solutions
Wollongong, NSWSkills
Support Worker
- Individual Support Plans
- Daily Living Requirements
- Risk Assessments
- Personal Care
- Disability Services
- Incident Reports
Bar & Gaming Attendant
- Menu Memorization
- Safe service compliance
- Mixology
- Able to stand for long hours
- Complex Problem-Solving
- Service-oriented mindset
- Teamwork and Collaboration
- Time Management
- Strong Work Ethic
- Crowd Security
- Crisis Management
- Customer service expertise
Timeline
Bartender Christmas Casual
The Oaks
09.2023 - 12.2023
Disability Support Worker
Michell Stanford
01.2023 - 07.2024
Bar and Gaming
The Charles
06.2022 - 12.2022
Gaming Bartender
Ocean Beach Hotel
01.2021 - 10.2023
Implement Traffic Control Plans -
Upskill
Traffic Control -
Upskill
White Card -
Upskill
First Aid -
Australia Wide First Aid
Year 11 -
Lake Illawarra High
Cert III Warehouse Operations -
Applied Training Solutions
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