Brittany Ketchell
East Victoria Park,WA
Summary
Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Hardworking and passionate job seeker with strong organizational skills eager to secure the position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Curriculm Leader
Sonas Early Learning and Care
04.2021 - Current
- Maintained team flexibility and embraced change to adapt within dynamic markets.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Applied lean manufacturing practices to coordinate production output and inventory levels.
- Attended industry events to represent organization and build professional network.
- Maintained tidy, clean and sanitized childcare area to keep participants healthy and safe.
- Supervised and managed team of childcare professionals to guarantee highest standards of care.
- Set up playroom and childcare areas for safety and cleanliness.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Applied effective time management techniques to meet tight deadlines.
- Developed and maintained courteous and effective working relationships.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked well in a team setting, providing support and guidance.
Bartender
Hamilton Island
04.2021 - 09.2021
- Followed strict recipes and drink measurements to minimize product used.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
- Upheld strict regulations for safe alcohol service and food safety.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Maintained impeccably clean, attractive and well-stocked bar area.
Barista
Hamilton Island
04.2019 - 09.2019
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained regular and consistent attendance and punctuality.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Followed exact recipes for mixing and preparing beverage and food items.
Education
Diploma in Early Childhood - Childcare
CTAS Training
Welshpool, WASkills
- Continuous improvements
- Coaching abilities
- Policy Enforcement
- Waste Reduction
- Industrial hygiene
- Training and mentoring
- Expectation setting
- Goal-Oriented
Timeline
Curriculm Leader
Sonas Early Learning and Care
04.2021 - Current
Bartender
Hamilton Island
04.2021 - 09.2021
Barista
Hamilton Island
04.2019 - 09.2019
Diploma in Early Childhood - Childcare
CTAS Training
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