Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittney Reynolds

Casino

Summary

Motivated and approachable professional with experience in communication and customer service, developed through work at Casino Neighbourhood Centre. Comfortable handling sensitive information and supporting others in a respectful and reliable manner. Known for being attentive, adaptable, and a supportive team member in busy environments.

Overview

12
12
years of professional experience

Work History

Children's Entertainer

Self employed
Casino
04.2012 - 02.2024
  • Directed operational activities
  • Managed billing and safeguarded sensitive information
  • Provided customer service to clients by attentively addressing their questions, concerns, and requests throughout the booking process

Receptionist (Volunteer)

Casino Neighbourhood Centre
Casino
10.2019 - 02.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.

Education

Certificate III - Community Services

Tafe NSW
NSW
12-2024

Certificate III - Individual Support

ETC
NSW
09-2019

Skills

  • Strong communication skills – able to interact professionally and clearly with customers and team members
  • Customer service experience – trained in supporting individuals with diverse needs and providing respectful, helpful service
  • Attention to detail – accurate documentation and following policies and procedures
  • Time management – ability to work efficiently, meet deadlines, and manage tasks in a structured environment
  • Problem-solving – skilled at identifying customer needs and offering appropriate solutions or support
  • Confidentiality and integrity – experienced in handling sensitive information responsibly
  • Teamwork – collaborative and reliable in team-based settings
  • Adaptability – able to work with a wide range of people and handle changing priorities

Timeline

Receptionist (Volunteer)

Casino Neighbourhood Centre
10.2019 - 02.2020

Children's Entertainer

Self employed
04.2012 - 02.2024

Certificate III - Community Services

Tafe NSW

Certificate III - Individual Support

ETC
Brittney Reynolds