Brodie Keneally
Burpengary East,QLD
Summary
My name is Brodie Keneally and I am seek and gain a full-time/part-time position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills. I am hardworking and passionate job seeker with strong organizational skills eager to secure entry-level data entry position. I am organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Hairdressing Apprentice
JPS Hair & Beauty
07.2020 - 10.2023
- Client record cards data entry
- Assisted front desk by answering phone calls, taking appointments and checking clients in.
- Developed strong time management skills by balancing multiple appointments and tasks simultaneously.
- Offered exceptional service and support to walk-in and scheduled customers.
- Cultivated a loyal clientele base through exceptional communication skills and attention to detail during services provided.
- Used social media platforms to promote salon and services.
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
- Sterilized cutting equipment and refilled hair product bottles to assist hair stylists during busy periods.
- Gained proficiency in various hairdressing techniques, such as cutting, coloring, and styling, through hands-on training under experienced stylists.
Community Health Worker
Aged Care + Home Care
01.2018 - 01.2023
- Addressed patient concerns and provided support to vulnerable demographics.
- Managed enrollment, transportation, and paperwork for individuals to take advantage of community resources.
- Conducted home visits to assess living conditions, provided recommendations for safety improvements and connected clients with resources as needed.
- Improved community health by conducting assessments, identifying needs, and developing intervention plans.
- Assisted clients in navigating complex healthcare systems by providing guidance on insurance coverage options and connecting them with appropriate providers or agencies.
- Monitored and documented participants' progress toward individualized health goals.
- Transported or accompanied clients to scheduled health appointments or referral sites.
- Engaged clients in health-related activities to enhance overall well-being.
Store Team Member
Coles
01.2016 - 01.2018
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
- Interacted positively with team members and customers to promote commitment to organization's vision and values.
- Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
- Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
- Ensured compliance with all company policies related to safety, security, health regulations, resulting in fewer incidentsinjuries.
Education
No Degree - Cert III Nursing
TAFE QLD
Brisbane07.2022
No Degree - Cert III Hairdressing
TAFE QLD
07.2019
No Degree - Cert II Business
Aspley State High School
Aspley, QLD11.2017
Skills
- Certificate ll in Business
- CERT III Hairdressing
- CERT III Aged Care
- Microsoft Office suite
- Client/Customer consultation
- Appointment/Calendar Scheduling
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
- Reliability
- Excellent Communication
- Organizational Skills
- Active Listening
References
Paige Osborne, Hair Dressing, Senior Stylist
Phone: 0457 729 350
Christine Shaw, Personal referee
Phone: 0411 793 989
Timeline
Hairdressing Apprentice
JPS Hair & Beauty
07.2020 - 10.2023
Community Health Worker
Aged Care + Home Care
01.2018 - 01.2023
Store Team Member
Coles
01.2016 - 01.2018
No Degree - Cert III Nursing
TAFE QLD
No Degree - Cert III Hairdressing
TAFE QLD
No Degree - Cert II Business
Aspley State High School
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