Angelique Van Der Wijk
Yarrabilba,QLD
Summary
Result driven, adaptable and loyal are three words that describe me well. I'm always looking for ways to improve and learn in life. I have experience in different jobs where i learned skills that i have used since.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Food and Beverage Attendant
Koala Tavern
10.2023 - 06.2024
- Greeted and seated guests to provide friendly and welcoming experience.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
- Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.
- Assisted in training new team members, sharing knowledge and best practices to maintain high standards of service across the board.
- Ensured compliance with all health and safety regulations, maintaining safe environment for both staff and patrons.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Operating Keno and TAB.
Hospitality Duty Manager
Tui Base Camp
04.2022 - 07.2023
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Worked flexible hours; night, weekend, and holiday shifts.
Services Assistant
Nelson
11.2021 - 03.2022
- Use cleaning agents according to product specifications and recommendations
- Minimize waste and report unusually excessive use of inventory to supervisor
- Maintain a clean and safe working environment
Activity coordinator
Aristo zorg, Noord-Scharwoude
01.2020 - 04.2021
- Making a activity program that goes with the needs and interest of the residents
- Paying attention to emotional and behavioural health of the residents.
- Planned and oversaw special activities and trips.
Bartender and Server
Parap Tavern
03.2019 - 09.2019
- In charge of all bets on UBET and KENO
- Operated cash register and point of sale (POS) system for transactions
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Housekeeping, Bartender, Bottle shop worker
Middlemount pub
03.2018 - 05.2019
- Cleaning motel rooms
- Washing sheets, towels, cleaning cloths and kitchen cloths
- Responsible for all money flow on shift
- Offered friendly and efficient services to customers, handled challenging situations with ease
- Training new staff
- Maintained energy and enthusiasm in fast paced environment
- Monitored patrons alcohol consumption to encourage a safe environment.
Bar staff
The Backyard burger kitchen
09.2017 - 03.2018
- Recommended food and drinks to patrons based on preference, pairing and special promotions
- Balance daily register.
- Fostered repeat customers by consistently providing efficient, friendly service.
Visual Merchandiser
HENNES AND MAURITZ, H&M
04.2015 - 09.2017
- Create displays to highlight particular products and drive sales according to corporate strategy
- Promote seasonal products and trends to move stock and prepare for incoming inventory
- Making workschedule for our floor with department manager
- Promoted new product releases and limited edition items to drive sales
- Presented updated floor plans and designs strategy to store manager,
- Styling new stores before opening.
Front of House Server
Hesp
01.2015 - 07.2015
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Costume Dresser
Theater Of Amsterdam
05.2013 - 05.2015
- Steamed and pressed garments before show
- Adjusted clothing once model was dressed, making sure all garments fit properly and looked perfect.
- Measured actors sizes and assist with costume fittings
- Sewed or mended items ro repair damage
- Help doing a quick change in outfit with the actors during scenes.
Seamstress
Jutka&Riska
05.2013 - 05.2015
- Drew patterns and cut fabric pieces, assembled and sewed to create wearable garment
- Pressed, steamed and hung items to prepare for pick-up
- Maintained inventory of sewing supplies and informed designer when supplies are low.
Front of House Server
Wonders
01.2012 - 05.2013
- Displayed enthusiasm and promoted excellent service to customers.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
Associate of Arts - Fashion Design
ROC Amsterdam
Amsterdam, The Netherlands06.2015
High School Diploma -
Johannes Bosco
Heerhugowaard, The Netherlands06.2011
Skills
- Creative mindset
- Problem solving
- Teamwork
- Flexible
- Reliable
Languages
Dutch
Native or Bilingual
English
Full Professional
Certification
- Responsible service of Alcohol (RSA), QLD
- Responsible service of Gambling (RSG), QLD
- License Controller Qualification (LCQ), NZ
Timeline
Food and Beverage Attendant
Koala Tavern
10.2023 - 06.2024
Hospitality Duty Manager
Tui Base Camp
04.2022 - 07.2023
Services Assistant
Nelson
11.2021 - 03.2022
Activity coordinator
Aristo zorg, Noord-Scharwoude
01.2020 - 04.2021
Bartender and Server
Parap Tavern
03.2019 - 09.2019
Housekeeping, Bartender, Bottle shop worker
Middlemount pub
03.2018 - 05.2019
Bar staff
The Backyard burger kitchen
09.2017 - 03.2018
Visual Merchandiser
HENNES AND MAURITZ, H&M
04.2015 - 09.2017
Front of House Server
Hesp
01.2015 - 07.2015
Costume Dresser
Theater Of Amsterdam
05.2013 - 05.2015
Seamstress
Jutka&Riska
05.2013 - 05.2015
Front of House Server
Wonders
01.2012 - 05.2013
Associate of Arts - Fashion Design
ROC Amsterdam
High School Diploma -
Johannes Bosco
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