Brodie Quigley
Kirwan,QLD
Summary
Proven track record at Lenard's Chicken, enhancing customer satisfaction through expert handling of POS systems and exemplary customer service. Demonstrated multitasking competence and a collaborative spirit, significantly reducing waste and ensuring a high-quality shopping experience. Skilled in upselling and maintaining a pristine retail environment, showcasing a balance of hard and soft skills.
Overview
1
1
year of professional experience
Work History
Retail Assistant
Lenard's Chicken
07.2023 - 06.2024
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked fresh products, clearly labeling items, and arranging according to product specification and shelf life.
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
- Demonstrated flexibility by adapting to various roles within the retail environment as needed.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Monitored expiration dates on perishable items, reducing waste and ensuring customer safety.
- Cleaned down shop floor, benches, fridges/freezers and all dishes during and on completion of shift.
Education
Studying - Senior Secondary Certificate - Year 11 Student
Kirwan State High School
Kirwan, QLDSkills
- Customer Service
- Multitasking Competence
- Time Management Capabilities
- POS Systems
- Upselling strategies
- Team Collaboration Aptitude
- Brand representation
- Friendly and Helpful
Referees
Joel Beach - Lenard's - National Operations Manager
E. joelbeach@lenards.com.au M. 0421 765 715
Regan Greene - Zarraffa's - Store Manager
E. regan_green@live.com.au M. 0477 888 878
Timeline
Retail Assistant
Lenard's Chicken
07.2023 - 06.2024
Studying - Senior Secondary Certificate - Year 11 Student
Kirwan State High School
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