Bronte Ellis
Brisbane,QLD
Summary
Dynamic Store Manager with a proven track record at Style My Home, excelling in inventory management and employee training. Passionate about delivering exceptional customer service, I developed strategies that significantly boosted sales and profitability. My creative flair in visual merchandising enhanced customer engagement, driving a vibrant shopping experience.
Overview
10
10
years of professional experience
Work History
Store Manager
Style My Home
Brisbane, QLD
02.2022 - Current
- Assessed operational efficiency of the store's departments.
- Performed regular price checks to ensure competitive pricing.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Developed strategies to maximize sales and profitability.
- Recruited, trained and supervised new employees.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Stylist
St. Barts
Brisbane, QLD
01.2017 - 02.2022
- Styled residential and commercial spaces to reflect client preferences, brand identity and latest trends
- Collaborated with photographers and creative teams to stage furniture for catalogs, online stores, and promotional material.
- Demonstrated strong attention to detail, spatial awareness and creative problem solving in all styling tasks.
- Managed multiple tasks simultaneously while providing excellent customer service.
- Delivered detailed visual merchandising solutions to elevate customer engagement and product appeal.
Senior Florist
Perrotts Florist
Brisbane, QLD
11.2015 - 01.2022
- Ordered flowers from wholesalers to ensure that all necessary items were available for customers.
- Updated the store's website with new products and services offered.
- Kept the store clean and organized at all times.
- Created floral designs with fresh flowers for special occasions such as weddings, funerals, and holidays.
- Maintained detailed records of customer orders and invoices.
- Checked quality of incoming shipments of flowers to make sure they met standards.
- Organized the store's inventory of plants, vases, containers, and other supplies.
Education
Certificate III - Floristry
TAFE Queensland
QLD02-2015
Skills
- Inventory management
- Sales forecasting
- Employee training
- Cash handling
- Visual merchandising
- Customer service
- Time management
Timeline
Store Manager
Style My Home
02.2022 - Current
Stylist
St. Barts
01.2017 - 02.2022
Senior Florist
Perrotts Florist
11.2015 - 01.2022
Certificate III - Floristry
TAFE Queensland
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