Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bronte Hume

Brisbane,QLD

Overview

12
12
years of professional experience

Work History

Customer Service Agent and Relief Supervisor

QantasLink
Brisbane Domestic Airport
01.2022 - Current
  • Customer service desk duties
  • Boarding gate operations
  • Assisting passengers with specific needs
  • Manage shift operations
  • Disruption management
  • Use of Altea Customer Management

Customer Service Representative

IGA Marketplace
New Farm
08.2021 - 01.2022
  • Money handling and EFTPOS management
  • Customer service
  • Grocery restocking

Customer Service

Funhouse Family Entertainment
Brisbane
09.2020 - 01.2022
  • Money handling and EFTPOS management
  • Basic testing and repairs of arcade games
  • Assisting customers

Shift Leader

Guzman Y Gomez
Brisbane
05.2019 - 08.2021
  • Trained new employees
  • Delegated daily tasks and responsibilities
  • Money handling and EFTPOS management
  • Resolved customer complaints and issues
  • Managed shift operations

Customer Service Agent

NTL Aviation Services
Launceston, TAS
11.2017 - 01.2019
  • Check-In Agent for Jetstar
  • Boarding gate operations
  • Customer service desk duties

Pharmacy Assistant

Epic Pharmacy
Launceston, TAS
08.2017 - 01.2019
  • Greeted customers and responded to questions
  • Kept pharmacy counter and related areas clean, neat and organized
  • Received incoming supplies and stock shelves
  • Answered telephones
  • Medication delivery services

Pharmacy Assistant

Capital Chemist
Launceston, TAS
03.2015 - 01.2017

Customer Service Cashier

KFC
Launceston, TAS
11.2011 - 01.2014

Education

Launceston College
Launceston, TAS
11.2016

Skills

  • Speak Mandarin proficiently
  • Speak French fluently

Languages

French
Full Professional
Chinese (Mandarin)
Professional Working

Timeline

Customer Service Agent and Relief Supervisor

QantasLink
01.2022 - Current

Customer Service Representative

IGA Marketplace
08.2021 - 01.2022

Customer Service

Funhouse Family Entertainment
09.2020 - 01.2022

Shift Leader

Guzman Y Gomez
05.2019 - 08.2021

Customer Service Agent

NTL Aviation Services
11.2017 - 01.2019

Pharmacy Assistant

Epic Pharmacy
08.2017 - 01.2019

Pharmacy Assistant

Capital Chemist
03.2015 - 01.2017

Customer Service Cashier

KFC
11.2011 - 01.2014

Launceston College
Bronte Hume