Bronte Hume
Brisbane,QLD
Overview
12
12
years of professional experience
Work History
Customer Service Agent and Relief Supervisor
QantasLink
01.2022 - Current
- Customer service desk duties
- Boarding gate operations
- Assisting passengers with specific needs
- Manage shift operations
- Disruption management
- Use of Altea Customer Management
Customer Service Representative
IGA Marketplace
08.2021 - 01.2022
- Money handling and EFTPOS management
- Customer service
- Grocery restocking
Customer Service
Funhouse Family Entertainment
09.2020 - 01.2022
- Money handling and EFTPOS management
- Basic testing and repairs of arcade games
- Assisting customers
Shift Leader
Guzman Y Gomez
05.2019 - 08.2021
- Trained new employees
- Delegated daily tasks and responsibilities
- Money handling and EFTPOS management
- Resolved customer complaints and issues
- Managed shift operations
Customer Service Agent
NTL Aviation Services
11.2017 - 01.2019
- Check-In Agent for Jetstar
- Boarding gate operations
- Customer service desk duties
Pharmacy Assistant
Epic Pharmacy
08.2017 - 01.2019
- Greeted customers and responded to questions
- Kept pharmacy counter and related areas clean, neat and organized
- Received incoming supplies and stock shelves
- Answered telephones
- Medication delivery services
Pharmacy Assistant
Capital Chemist
03.2015 - 01.2017
Customer Service Cashier
KFC
11.2011 - 01.2014
Education
Launceston College
Launceston, TAS11.2016
Skills
- Speak Mandarin proficiently
- Speak French fluently
Languages
French
Full Professional
Chinese (Mandarin)
Professional Working
Timeline
Customer Service Agent and Relief Supervisor
QantasLink
01.2022 - Current
Customer Service Representative
IGA Marketplace
08.2021 - 01.2022
Customer Service
Funhouse Family Entertainment
09.2020 - 01.2022
Shift Leader
Guzman Y Gomez
05.2019 - 08.2021
Customer Service Agent
NTL Aviation Services
11.2017 - 01.2019
Pharmacy Assistant
Epic Pharmacy
08.2017 - 01.2019
Pharmacy Assistant
Capital Chemist
03.2015 - 01.2017
Customer Service Cashier
KFC
11.2011 - 01.2014
Launceston College