Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bronte Hume

Brisbane,QLD

Overview

12
12
years of professional experience

Work History

Customer Service Agent and Relief Supervisor

QantasLink
01.2022 - Current
  • Customer service desk duties
  • Boarding gate operations
  • Assisting passengers with specific needs
  • Manage shift operations
  • Disruption management
  • Use of Altea Customer Management

Customer Service Representative

IGA Marketplace
08.2021 - 01.2022
  • Money handling and EFTPOS management
  • Customer service
  • Grocery restocking

Customer Service

Funhouse Family Entertainment
09.2020 - 01.2022
  • Money handling and EFTPOS management
  • Basic testing and repairs of arcade games
  • Assisting customers

Shift Leader

Guzman Y Gomez
05.2019 - 08.2021
  • Trained new employees
  • Delegated daily tasks and responsibilities
  • Money handling and EFTPOS management
  • Resolved customer complaints and issues
  • Managed shift operations

Customer Service Agent

NTL Aviation Services
11.2017 - 01.2019
  • Check-In Agent for Jetstar
  • Boarding gate operations
  • Customer service desk duties

Pharmacy Assistant

Epic Pharmacy
08.2017 - 01.2019
  • Greeted customers and responded to questions
  • Kept pharmacy counter and related areas clean, neat and organized
  • Received incoming supplies and stock shelves
  • Answered telephones
  • Medication delivery services

Pharmacy Assistant

Capital Chemist
03.2015 - 01.2017

Customer Service Cashier

KFC
11.2011 - 01.2014

Education

Launceston College
Launceston, TAS
11.2016

Skills

  • Speak Mandarin proficiently
  • Speak French fluently

Languages

French
Full Professional
Chinese (Mandarin)
Professional Working

Timeline

Customer Service Agent and Relief Supervisor

QantasLink
01.2022 - Current

Customer Service Representative

IGA Marketplace
08.2021 - 01.2022

Customer Service

Funhouse Family Entertainment
09.2020 - 01.2022

Shift Leader

Guzman Y Gomez
05.2019 - 08.2021

Customer Service Agent

NTL Aviation Services
11.2017 - 01.2019

Pharmacy Assistant

Epic Pharmacy
08.2017 - 01.2019

Pharmacy Assistant

Capital Chemist
03.2015 - 01.2017

Customer Service Cashier

KFC
11.2011 - 01.2014

Launceston College
Bronte Hume