Summary
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Referees
Timeline
Generic

Bronwen Mphela

Berwick ,Victoria

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Working hard to make sure that the customer leaves with a smile on their face is what I aim to do.

Work History

Front of House Staff Member

Carl's Jr
Beaconsfield , VIC
01.2024 - Current
  • Handled cash register transactions for both dine-in and take-out orders.
  • Explained menu items, took orders and delivered food courses according to instruction.
  • Provided exceptional customer service to ensure satisfaction.
  • Collaborated with kitchen staff to ensure orders were prepared quickly and accurately.
  • Processed customer payments accurately and efficiently.
  • Maintained cleanliness of the dining area, ensuring all surfaces were wiped down regularly.
  • Adhered to company policies regarding dress code, break times.

Education

High School Diploma -

Saint Francis Xavier College
Melbourne, VIC
12-2022

Skills

  • Professional Appearance
  • Social Media
  • Greeting Guests
  • Reservation Management
  • Money Handling
  • Phone Etiquette

Affiliations

  • Currently learning Korean
  • I enjoy going for a walk and doing pilates 2x a day
  • After a long day I like to give myself some time to stop and remain still, just to keep myself grounded.
  • I am constantly finding ways to better myself both physically and mentally

Languages

English
Native/ Bilingual
Korean
Elementary

Accomplishments

  • I have received awards from high school for singing in front of the school in a choir.
  • I had stepped out of my comfort zone during a choir camp and had sung a solo in front of my choir members.

Referees

  • Blessing (Co-worker) 0480495149
  • Lerato (Co-worker) 0410140736
  • Taylah (Manager) 0422236560

Timeline

Front of House Staff Member

Carl's Jr
01.2024 - Current

High School Diploma -

Saint Francis Xavier College

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Bronwen Mphela