Bronwen Whistance
ARARAT,Vic
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Strong focus on accountability and responsibility.
Overview
9
9
years of professional experience
Work History
Senior AOD Program Facilitator,
GEO Healthcare
12.2023 - Current
- Enhanced participant engagement by incorporating interactive activities and group discussions in program sessions.
- Collaborated with fellow facilitators to create a cohesive and consistent experience across all program offerings.
- Mentored new facilitators on best practices for effective content delivery techniques and audience engagement tactics.
- Gathered participant feedback regularly via surveys or evaluations, utilizing insights gained for continuous improvement of future programming iterations.
AODTS Practitioner
Grampians Community Health
12.2022 - 11.2023
- Excelled in time management skills, enabling the completion of all daily tasks while providing exceptional care to patients.
- Developed strong working relationships with colleagues and external partners to facilitate effective collaboration on shared goals.
- Increased client satisfaction through excellent communication, empathy, and understanding of individual needs.
- Maintained up-to-date knowledge of industry developments and practices, enhance clinical practice.
Senior Case Manager AOD
Directions Health
08.2021 - 12.2022
- Collaborated with external agencies to secure resources for clients, ensuring optimal support and care.
- Managed high-risk cases effectively, implementing crisis intervention techniques when necessary to ensure client safety.
- Informally mentored new case managers and service coordinators, answering questions, offering opportunities to shadow and observe and explaining basic information about company procedures.
- Created well-written, effective care plans appropriately matching needs of clients following standards and guidelines of funders, contractors and governmental regulations.
Student Support Officer
Dept. Education
01.2021 - 08.2021
- Developed strong relationships with community organizations to connect students with relevant external support services when needed.
- Collaborated with faculty members to identify at-risk students and develop personalized intervention plans for academic success.
- Reduced dropout rates by closely monitoring attendance records, reaching out to absentees in a timely manner to offer assistance.
- Acted as a liaison between students facing disciplinary issues and school administrators, providing guidance towards constructive resolutions.
Adolescent and Family Counsellor
Noffs Foundation
01.2018 - 12.2020
- Self-motivated, with a strong sense of personal responsibility.
- Completely Outreach role which required strong time management skills and effective communication to ensure effective and appropriate appointments with clients.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Master - Forensic Mental Health
University of New South Wales
Sydney, NSW12.2025
Diploma - Leadership And Management
Mentor Training
Sydney, NSW02.2021
Graduate Diploma Counselling - Counselling
ACAP
2017
Cert IV Youth Work - Youth Work
TAFE NSW
TAFE NSW11.2015
Bachelor of Arts - Philosophy And Sociology, Honours in Philosophy
La Trobe University
Bundoora, VIC05.1995
Skills
- Collaborative learning
- Task Delegation
- Facilitation Techniques
- Clinical focus including supervision
Timeline
Senior AOD Program Facilitator,
GEO Healthcare
12.2023 - Current
AODTS Practitioner
Grampians Community Health
12.2022 - 11.2023
Senior Case Manager AOD
Directions Health
08.2021 - 12.2022
Student Support Officer
Dept. Education
01.2021 - 08.2021
Adolescent and Family Counsellor
Noffs Foundation
01.2018 - 12.2020
Master - Forensic Mental Health
University of New South Wales
Diploma - Leadership And Management
Mentor Training
Graduate Diploma Counselling - Counselling
ACAP
Cert IV Youth Work - Youth Work
TAFE NSW
Bachelor of Arts - Philosophy And Sociology, Honours in Philosophy
La Trobe University
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