Bronwyn Giles
Kalgoorlie,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Administrator
Alloveritt Hydraulic and Mechanical
Kalgoorlie, WA
11.2019 - Current
- Answered incoming calls and responded to customer inquiries.
- Managed office supplies inventory and placed orders when necessary.
- Maintained filing system for important documents such as contracts and invoices.
- Coordinated meetings, conferences, travel arrangements.
- Provided general administrative support to staff members.
- Organized special events such as company parties or trips for employees.
- Updated databases with new employee information, job changes and terminations.
- Monitored emails, sorted mail and distributed correspondence accordingly.
- Followed up with customer accounts to resolve unpaid or past due accounts.
Hairstylist
Maritana Hair and Beauty
Kalgoorlie, WA
03.2020 - 12.2021
- Greeted customers, answered phones and booked appointments.
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
- Applied highlights, lowlights or other coloring techniques.
- Created updos for special occasions like weddings.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Assisted other stylists with busy periods in the salon.
- Educated clients on proper home hair care maintenance techniques.
- Recommended products to clients based on their individual needs.
- Upsold additional services when appropriate to increase sales volume.
- Advised clients on how to maintain their haircuts between visits.
- Managed cash register transactions during checkout process.
- Pre-booked future appointments to increase repeat business.
Hair Salon Owner
Lush Hair Boutique
Geraldton, WA
01.2008 - 07.2018
- Managed daily operations of the salon, including scheduling appointments, maintaining records, and ordering supplies.
- Developed unique hair styling techniques for customers to create a personalized look.
- Performed hairstyling services such as coloring, cutting, shampooing, conditioning and styling hair.
- Provided customer service and addressed customer complaints in a timely manner.
- Maintained cleanliness of work station and ensured sanitary conditions were met at all times.
- Instructed staff on proper use of products and equipment while adhering to safety standards.
- Created marketing campaigns to increase clientele base through social media platforms and other outlets.
- Organized inventory system for tracking product sales and restocking shelves accordingly.
- Ensured compliance with state licensing regulations regarding health codes and sanitation practices.
- Monitored financial performance of the salon by analyzing monthly reports to make necessary adjustments.
- Recruited new employees based on skill level, qualifications and customer service skills.
- Conducted regular staff meetings to discuss operational issues or changes in policies or procedures.
- Generated promotional materials such as flyers, brochures, coupons or discounts to attract new clients.
- Monitored inventory of supplies, managed budget and requisitioned supplies, equipment and services.
- Recruited, hired, evaluated and disciplined service staff members.
- Trained workers in proper operational procedures and functions and explained company policies.
- Greeted customers, answered phones and booked appointments.
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
- Performed chemical treatments such as perms and relaxers.
- Applied highlights, lowlights or other coloring techniques.
- Created updos for special occasions like weddings.
- Assisted other stylists with busy periods in the salon.
Education
Cert III in Hair Dressing - Hairstyling
Geraldton Tafe
Geraldton, WA07-2015
Some College (No Degree) - High School
Geraldton Senior Collage
Geraldton, WASkills
- Managing Office Supply Inventory
- Contract Processing
- Account Reconciliation
- Payroll And Accounts Payable And Receivable
- Customer Service
- Billing And Invoicing
- Travel Arrangements Coordination
- Timesheet Processing
Timeline
Hairstylist
Maritana Hair and Beauty
03.2020 - 12.2021
Administrator
Alloveritt Hydraulic and Mechanical
11.2019 - Current
Hair Salon Owner
Lush Hair Boutique
01.2008 - 07.2018
Cert III in Hair Dressing - Hairstyling
Geraldton Tafe
Some College (No Degree) - High School
Geraldton Senior Collage
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