Bronwyn Rappell
Lived Experience Worker
Templestowe Lower,VIC
Summary
Lived Experience Worker with a demonstrated history of working in the field of Mental Health. Strong skills in Group Facilitation also in Peer Support, AOD Telephone Support, and Peer Mentoring.
Overview
14
14
years of professional experience
Work History
Peer Support/Group Facilitator
INNER WEST MENTAL HEALTH SERVICE - ROYAL MELBOURNE
01.2019 - Current
- Prepared and led support groups for patients.
- Facilitated dialogue between participants, family and program workers to provide best possible program and individualized program.
- Provided Peer Support and Group facilitation on JCU1 - Acute Mental Health Unit.
- Faciitation of Community Peer Support Groups
Consumer Consultant, External Advisory Committee
DHHS, Safescript, RTPM
07.2018 - Current
- Providing feedback from consumers regarding the new RTPM monitoring laws.
Consumer Consultant
Access Health, Medication Support And Recovery Service
08.2017 - Current
- Providing feedback from the consumer's point of view regarding new laws being introduced around prescribing of medicines. (Safescript)
Support Line Volunteer
FAMILY DRUG HELP
01.2017 - Current
- Providing telephone support to family and friends of people who use drugs
- Referring on to appropriate support groups, counselling programs and education groups
Market Research Interviewer/CATI
DBM CONSULTANTS
01.2014 - 01.2019
- Key responsibilities.
- Conducting market research interviews for health, banking, governemt and Census projects.
- Social Research - longitudinal studies.
Volunteer Support Group Facilitator
APSU SHARC
09.2012 - 12.2012
- Key responsibilities.
- Facilitating support group for people with benzodiazepine dependence.
Lead Volunteer
Reconnexion
01.2009 - 01.2014
- Lead Volunteer Telephone Support Line and Administration Support Key responsibilities.
- Co-facilitation of the support group for people with benzodiazepine dependency.
- Receive incoming telephone calls and provide information, support or referral as appropriate.
- Provide information to callers about benzodiazepines, analgesics, anxiety disorders and depression.
- Provide advice and support for people undergoing benzodiazepine withdrawal, including assistance to help people manage their withdrawal symptoms.
- Undertake a preliminary assessment of clients suitability for the counselling program and book clients in for counselling groups, or refer to other services as appropriate.
- Respond to email questions from all over the world.
- Respond to requests from health professionals for information and resources.
- Welcome clients attending for counselling.
- Record calls and enter into organisational database.
- Manage calls and make client appointments on ZedMed software.
- Make outgoing support and information calls as requested by counselling staff.
Education
Mental Health
IPS Training
CMHL05.2019
Mental Health
PeerZone - Group Facilitator Training
Melbourne01.2019
Applied Suicide Intervention Skills Training (ASIST) -
Livingworks
2013
Peer Helper Training - Drug And Alcohol
SHARC
2011
Diploma of Business Studies -
Methodist Ladies College
High School Diploma - undefined
St. Catherine's Girls' School
ToorakSkills
- Great interest in Lived Experience work in a ward setting
- Excellent interpersonal and communication skills
- Good organisational and time management skills
- Extensive experience of Peer Support in a clinical setting
- Advanced skills in computer literacy (80-90 words a minute typing) accurate spelling Microsoft Office Suite, Zedmed, Excel and Outlook
- Strong verbal communication
References
ON REQUEST
Timeline
Peer Support/Group Facilitator
INNER WEST MENTAL HEALTH SERVICE - ROYAL MELBOURNE
01.2019 - Current
Consumer Consultant, External Advisory Committee
DHHS, Safescript, RTPM
07.2018 - Current
Consumer Consultant
Access Health, Medication Support And Recovery Service
08.2017 - Current
Support Line Volunteer
FAMILY DRUG HELP
01.2017 - Current
Market Research Interviewer/CATI
DBM CONSULTANTS
01.2014 - 01.2019
Volunteer Support Group Facilitator
APSU SHARC
09.2012 - 12.2012
Lead Volunteer
Reconnexion
01.2009 - 01.2014
Mental Health
IPS Training
Mental Health
PeerZone - Group Facilitator Training
Applied Suicide Intervention Skills Training (ASIST) -
Livingworks
Peer Helper Training - Drug And Alcohol
SHARC
Diploma of Business Studies -
Methodist Ladies College
High School Diploma - undefined
St. Catherine's Girls' School
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