Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooke Busch

Adelaide ,SA

Summary

Versatile and dedicated, I leveraged my customer service and POS system operation skills at KFC to enhance customer satisfaction and loyalty. Demonstrated adaptability and reliability across roles, significantly improving the client experience at Beauty Secrets. Achieved a harmonious balance between efficiency and empathy, ensuring a positive impact in fast-paced environments.

Developed key customer service skills in fast-paced retail setting, excelling in transaction handling and customer interaction. Transitioning into new field with focus on leveraging these transferable skills to contribute effectively in different environment. Committed to delivering exceptional service and building positive customer relationships in any role.

Personable and reliable with strong commitment to providing excellent customer service and maintaining positive shopping experience. Knowledgeable in handling transactions and managing customer inquiries efficiently. Delivers welcoming environment aimed at enhancing customer satisfaction and loyalty.

Overview

2
2
years of professional experience

Work History

Customer Service Cashier

KFC
06.2024 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.

Junior Therapist

Beauty Secrets
05.2023 - 06.2024
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
  • Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.

Kids Club Assistant

Discovery Holiday Parks
12.2022 - 04.2023

Running kids activities in a busy holiday park.

Interacted with children assisting with crafts and games

Education

No Degree -

Xavier College
Gawler, SA

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash register operation
  • Customer focus
  • Payment processing
  • POS system operation
  • Attention to detail
  • Adaptability and flexibility

Timeline

Customer Service Cashier

KFC
06.2024 - Current

Junior Therapist

Beauty Secrets
05.2023 - 06.2024

Kids Club Assistant

Discovery Holiday Parks
12.2022 - 04.2023

No Degree -

Xavier College
Brooke Busch