Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooke Douglas

Manoora,QLD

Summary

I consider myself as a hard worker who is enthusiastic and willing to give 100% to all tasks. I am very adaptable to new challenges and an excellent team member who has the ability to learn new tasks quickly. I pride myself in honesty and reliability and fell I would be a great asset as your employee.

Overview

2025
2025
years of professional experience

Work History

Cleaner and Trolley Collection

Coles Group
12.2023 - 12.2024
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.

Teacher's Aide

Laura State School
09.2014 - 12.2015
  • Assisted instructional staff with implementing lessons and activities for full classes and small groups.
  • Supervised children on field trips to maintain safety and foster cultural learning experiences.
  • Supervised children and participated with children in activities.
  • Established positive relationships with students, parents, fellow teachers and school administrators.
  • Provided individualized and small group support to reinforce classroom topics and promote student learning.
  • Helped students master learning concepts through one-on-one and small group tutoring.

Room Attendant

Mantra Group
01.2011 - 01.2012
  • As part of my certificate ll in Hospitality training, I participated in work experience at Mantra Group properties; Trilogy and Peppers
  • The work experience included their full induction and a week of cleaning the rooms, including spa rooms and fully contained accommodation
  • Brooke proved to be a great team member while working at Peppers
  • She worked at fast pace as is required of the property, yet she was able to service the rooms to a high standard as well, which is important when working on a five star property
  • Brooke also showed leadership skills while working in her team and was very supportive of other team members” Christine Ryan - project manager

Kitchen Hand

Mount Sheridan Takeaway
01.2005 - 01.2006
  • Duties carried out while being employed at the Mount Sheridan Takeaway Shop were, an assortment of kitchen duties, from food preparation to washing dishes
  • Customer service and cash register operations

Kitchen Hand

Boraring Café
01.2002 - 01.2003
  • Duties carried out while being employed at the Boraring Café were, an assortment of kitchen duties from food preparations to washing dishes
  • Customer service and cash register operations.

Child Care Assistant

Gundoo Daycare Centre
1 1 - 1 1
  • Duties carried out while being employed at Gundoo Daycare Centre were, attending to the needs of children and ensuring they were always clean and happy as well as assisting staff with general clean up duties in and around the centre.

Education

Certificate ll in Retail Dedicated Training -

Cairns, Qld

Certificate ll in Hospitality (currently completing) -

Redi Teach

Certificate III in Hospitality - Provide Responsible Service of Alcohol

Clear To Work
Queensland
08.2022

Certificate III in Hospitality - Provide Responsible Gambling Services

Clear To Work
Queensland
05.2020

Cairns, Qld - Certificate ll in Customer Contact -

01.2011

Certificate in First Aid -

Redi Teach
Cairns, Qld
01.2011

Certificate Grade 10 -

Murgon State High School
Murgon, Qld
01.1996

Skills

  • Customer Service, Communication, excellent written and oral presentation, Self-
  • Management, Enthusiasm and an ability to work well within a team environment
  • Referrals
  • Ms Kate Hams - 0419170577
  • Mr Luke Rains - 0740583390
  • Ms Kathy Milcroy - 0466298039

Timeline

Cleaner and Trolley Collection

Coles Group
12.2023 - 12.2024

Teacher's Aide

Laura State School
09.2014 - 12.2015

Room Attendant

Mantra Group
01.2011 - 01.2012

Kitchen Hand

Mount Sheridan Takeaway
01.2005 - 01.2006

Kitchen Hand

Boraring Café
01.2002 - 01.2003

Certificate ll in Retail Dedicated Training -

Certificate ll in Hospitality (currently completing) -

Redi Teach

Certificate III in Hospitality - Provide Responsible Service of Alcohol

Clear To Work

Certificate III in Hospitality - Provide Responsible Gambling Services

Clear To Work

Cairns, Qld - Certificate ll in Customer Contact -

Certificate in First Aid -

Redi Teach

Certificate Grade 10 -

Murgon State High School

Child Care Assistant

Gundoo Daycare Centre
1 1 - 1 1

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Brooke Douglas