Brooke Harvey
Griffin,Australia
Summary
Enthusiastic, hard-working professional seeking exciting new environment. I aim to provide children with the necessary care and education to be successful learners. Dedicated to creating an atmosphere that is stimulating, encouraging, safe, and adaptive to each child's individual needs. Also to apply my high-speed learning to every aspect of my career in order to continue learning, developing and improving my personal development skills in any workforce. Enthusiastic and creative individual with solid understanding of children development and learning styles. Possesses excellent communication and interpersonal skills and connects with students from diverse backgrounds. Experienced developing engaging lesson plans and assessments to measure student progress. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position.
Overview
17
17
years of professional experience
Work History
Senior Educator
Taigum Kids Early Learning Centre
Taigum, QLD 4018
04.2023 - Current
- Improved student comprehension by implementing various teaching techniques and strategies to cater to diverse learning styles.
- Enhanced classroom engagement with interactive group activities, fostering a collaborative learning environment.
- Developed comprehensive assessment tools to evaluate overall student progress, identifying areas for improvement and tailoring lesson plans accordingly.
- Boosted student motivation by providing constructive feedback and incorporating meaningful rewards systems for academic achievements.
- Utilized data-driven decision-making processes in curriculum planning, resulting in improved alignment with state standards and increased student mastery of core concepts.
- Established a positive classroom atmosphere by modeling respectful behavior and setting clear expectations, reducing disruptive incidents during lessons.
Lead Educator
Guardian Aspley (Formerly Lizards Elc)
02.2012 - 04.2023
- Facilitated innovative learning experiences and hands-on learning
- Worked well independently and on a team to solve problems
- Served as a friendly, hardworking, and punctual employee
- Organized and prioritized work to complete assignments in a timely, efficient manner
- Brought forth an excellent track record of attendance and punctuality
- Served as a caring and nurturing source of support for children
- Focused on safety as a number one priority
- Followed directions, rules, and aimed to achieve parent satisfaction always
- Worked to continually instill family values and ethics
- Facilitated meaningful learning experiences on a daily basis
- Communicated with parents and family members of students in a positive and constructive way.
Various Roles
Advance Mercantile & Investigation
04.2010 - 02.2012
- Main Receptionist - took a high volume of calls, Handling all customer service aspects of a company
- Scheduled appointments for employees
- Mail Processing
- Multi-tasking
- Data entry, Keyboarding and typing at approx 35 wpm
- Record and file maintenance
- Excellent organizational, planning and time management skills
- Experience composing cover letters and client contracts
- Handled customer inquiries and complaints in a professional manner
- Client Service Manager
- Provide excellent customer service
- Resolves customer requests, questions and complaints frequently requiring analysis of situations
- Serves as liaison between the customer and various departments
- Dealing with clients
- Answering a high volume of emails
- Writing to customers
- Processing orders.
Customer Service Attendant
Woolworths
08.2007 - 03.2010
- Worked to achieve high customer satisfaction rates by providing optimal customer service
- Helped to increase customer return rates by providing excellent customer service at all times
- Provided superior customer service to clients by addressing all questions and concerns
- Maintained a neat, organized, and safe working environment
- Maintained up-to-date knowledge of all retail promotions
- Worked to ensure a positive and hassle-free customer experience
- Settled any customer disputes in a professional and pleasant manner.
Education
Bachelor Of Education - Education
Swinburne University of Tech
OnlineDiploma in Children's Services -
TLC Training Solutions
Certificate III in Childrens Services -
Bright Futures Training College
Secondary Education -
Sandgate District State High School
Sandgate, Qld01.2009
Skills
- Conflict Resolution
- Fast Learner
- Decision Making
- Ability to Multitask
- Adaptability
- Customer Service
- Ability to Work Under Pressure
- Communication Skills
- Leadership
- Ability to Work in a Team
- Microsoft Office
- Peer Mentoring
- Teaching strategies
- Child Development
- Self Motivation
- Emotional Intelligence
Place Of Birth
Brisbane
Personal Information
- Date of Birth: 07/24/92
- Nationality: Australian
- Driving License: 099991471
References
- Jessica Cotton, 0435 885 442, Co-Worker/ Mentor
- Catherine Schultz, 0407 230 535, Centre Manager
- Alison Imeson, 0421 755 453, Co-Worker/ Mentor
Hobbies and Interests
- Quality time with my family
- Gardening
- Travelling
- Reading
Timeline
Senior Educator
Taigum Kids Early Learning Centre
04.2023 - Current
Lead Educator
Guardian Aspley (Formerly Lizards Elc)
02.2012 - 04.2023
Various Roles
Advance Mercantile & Investigation
04.2010 - 02.2012
Customer Service Attendant
Woolworths
08.2007 - 03.2010
Bachelor Of Education - Education
Swinburne University of Tech
Diploma in Children's Services -
TLC Training Solutions
Certificate III in Childrens Services -
Bright Futures Training College
Secondary Education -
Sandgate District State High School