Brooke Hume
Morphett Vale,SA
Summary
Dynamic and results-oriented graduate with a passion for marketing and communications, equipped with hands-on experience in merchandising and sales roles. Seeking to leverage a strong educational background in digital marketing and media studies, along with practical experience, to contribute effectively to a dynamic marketing team.
Overview
8
8
years of professional experience
Work History
Merchandising Assistant
Retail Safari
04.2020 - 10.2020
- Collaborated with Managers to ensure strategic Point-of-sale placement, enhancing product visibility and sales performance
- Executed basic administration duties with precision and efficiency
- Demonstrated exceptional time management skills, operating independently and adhering to set schedules
Part-time Sales Assistant
Torpedo 7
09.2019 - 01.2020
- Maintained comprehensive product knowledge, facilitating informed customer interactions and enhancing sales
- Provided exceptional customer service, resolving complaints, and addressing inquiries promptly and professionally
- Contributed to the creation and maintenance of merchandise displays, ensuring optimal presentation of products
Merchandising Representative
Creative Activation
03.2016 - 01.2019
- Executed Planograms meticulously and within set timelines, optimizing product layout and presentation
- Established and maintained point-of-sale displays to align with brand standards and promotional strategies
- Liaised effectively with management to coordinate stock and merchandise displays across multiple territories
Part-time Sales Assistant
Bakers Delight
02.2015 - 03.2016
- Managed end-of-day cash transactions accurately, ensuring financial integrity
- Assisted customers in placing orders and provided personalized service to enhance their experience
- Balanced daily banking activities, maintaining precise financial records
Briscoes Ltd
01.2013 - 01.2015
- Demonstrated versatility by seamlessly transitioning between departments as needed
- Provided excellent customer service, addressing concerns and inquiries to ensure customer satisfaction
- Participated in stocktaking activities, contributing to inventory accuracy and efficiency
- Operated checkout efficiently, managing cash handling responsibilities with diligence
Education
Bachelor of Communications - Major in Digital Marketing, Minor in Media Studies
Massey University
New Zealand11.2024
New Zealand Diploma in Arts and Design - Graphic Design, Lens Based Media, Communications, Critical Studies, Object Design, Image Lab
Nelson Marlborough Institute of Technology (NMIT)
New Zealand11.2019
Skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Adobe Creative Suite (Photoshop, Illustrator)
- Strong communication and interpersonal skills, with focus on customer service excellence
- Solid understanding of digital marketing principles, including social media management and content creation
- Detail-oriented with proven track record of executing tasks accurately and efficiently
- Ability to work independently as well as collaboratively in team environments
References
Available upon request
Timeline
Merchandising Assistant
Retail Safari
04.2020 - 10.2020
Part-time Sales Assistant
Torpedo 7
09.2019 - 01.2020
Merchandising Representative
Creative Activation
03.2016 - 01.2019
Part-time Sales Assistant
Bakers Delight
02.2015 - 03.2016
Briscoes Ltd
01.2013 - 01.2015
Bachelor of Communications - Major in Digital Marketing, Minor in Media Studies
Massey University
New Zealand Diploma in Arts and Design - Graphic Design, Lens Based Media, Communications, Critical Studies, Object Design, Image Lab
Nelson Marlborough Institute of Technology (NMIT)
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