Brooke Lavin
Central Coast,NSW
Summary
Recruitment professional with strong experience in employment services, client coaching, and job placement. Skilled in building employer networks, delivering workshops, and guiding clients through career development. Known for adaptability, professionalism under pressure, and a proven ability to achieve results.
Overview
19
19
years of professional experience
Work History
Recruitment Partner
Ability Options
Gosford
06.2025 - Current
- Developed and maintained relationships with local employers for job placements.
- Managed a caseload of approximately 115 clients per month providing ongoing support throughout the job search process.
- Provided guidance on resume writing and interview preparation techniques.
- Collaborated with community organisations to promote employment services available to clients.
- Placed individuals in jobs based on skills, abilities and interests.
- Developed relationships with potential employers to increase job placement opportunities for clients.
- Facilitated group seminars on topics such as job search techniques, workplace etiquette and conflict resolution methods.
- Created detailed reports tracking client progress from initial contact throughout placement.
- Developed job leads with local companies and organisations.
- Assisted clients in developing realistic career objectives based on their qualifications, experience and personal goals.
Employment Consultant
Ability Options
Gosford
02.2024 - 06.2025
- Assisted clients in identifying suitable job opportunities and career paths.
- Provided guidance on resume writing and interview preparation techniques.
- Coordinated workshops to enhance job search skills among clients.
- Conducted assessments to evaluate clients' skills and employment readiness.
- Monitored industry trends to inform client support strategies and resources.
- Placed individuals in jobs based on skills, abilities and interests.
- Evaluated, documented and organised referrals for clients.
- Collaborated with hiring managers to develop effective recruitment strategies that meet their requirements.
Area Manager
Blondes and Brunettes
Parramatta
05.2016 - 02.2024
- Supervised business functions, employee staffing, customer retention and financial accountability for stores.
- Evaluated schedules, orders, and forecasts to plan processes and meet timetables.
- Implemented training initiatives to coach staff on best practices and protocols for enhanced profitability.
- Aligned procedures and protocols with changing business demands.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Recruited and trained new employees to meet job requirements.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Created and managed budgets for travel, training and team building activities.
Hair Salon Manager
Blondes & Brunettes
Parramatta
01.2013 - 03.2015
- Managed employee rostering and employment
- Regularly evaluated employee performance, provided feedback and assisted, coached and disciplined staff.
- Monitored and tracked salon product contracts and deliveries.
- Placed inventory orders, monitored shelf stock and tracked expenses.
- Opened salon to prepare for daily demands by setting up registers, counting totals and organising all needed supplies.
- Conducted regular meetings to brief employees about salon's success and announce sales goals.
- Addressed client problems quickly and according to service standards.
- Resolved client complaints.
- Trained and mentored team members to achieve optimal performance and meet challenging business targets.
- Supervised banking procedures and cash flow.
Senior Hairstylist
Oz Hair (QVB)
Sydney
12.2009 - 12.2011
- Met with new clients and provided successful hair consultations detailing expectations for colour, style and cut.
- Scheduled daily client appointments with necessary details and remembered customer preferences and special needs.
- Introduced modern techniques to style and stay up to date with newest trends in hair, nails and makeup.
- Washed, coloured, cut and styled hair for high volume of clients daily.
- Scheduled appointments for customers using internal software system.
- Suggested, used and marketed appropriate products to clients hair care to increase company profit.
Apprentice Hairdresser
Oz Hair (QVB)
Sydney
12.2006 - 12.2009
- Prepared bleach, toner and gloss with accurate measurements as requested by senior stylist.
- Carried out simple hair treatments under supervision of qualified stylists to gain experience while establishing rapport with clientele.
- Scheduled client appointments and responded to customer inquiries by phone and in person.
- Ordered, displayed and maintained supplies.
Education
Working With Children Check - 2665862E
New South WalesFirst Aid And CPR - Australia Wide First Aid
Gosford, NSWCertificate III in Hairdressing - TAFE
Bankstown, NSW12.2009
Certificate II in Salon Assistant - TAFE
Bankstown, NSW12.2005
Skills
- Strong verbal and written communication
- Problem-solving and decision-making
- Fast learner with the ability to quickly adapt to new systems, processes, and skills
- Conflict resolution and de-escalation strategies
- Job search coaching and career development support
- Time management and organisational skills
- Ability to multitask and prioritise competing demands
- Collaborative team player with leadership experience
- Calm, professional, and effective under pressure
- Skilled at building rapport, trust, and long-term client relationships
- Proficient in Microsoft Office Suite
Additional Information
Available on request
Timeline
Recruitment Partner
Ability Options
06.2025 - Current
Employment Consultant
Ability Options
02.2024 - 06.2025
Area Manager
Blondes and Brunettes
05.2016 - 02.2024
Hair Salon Manager
Blondes & Brunettes
01.2013 - 03.2015
Senior Hairstylist
Oz Hair (QVB)
12.2009 - 12.2011
Apprentice Hairdresser
Oz Hair (QVB)
12.2006 - 12.2009
Certificate III in Hairdressing - TAFE
Certificate II in Salon Assistant - TAFE
Working With Children Check - 2665862E
First Aid And CPR - Australia Wide First Aid