Brooke Lewinsky
Hamilton Island,QLD
Summary
Adaptable and detail-oriented professional with over 4 years of experience delivering high-quality service in hospitality, luxury tourism, and retail environments. Skilled in coordinating operations, managing schedules, and engaging diverse clients to ensure seamless experiences. Certified in Project Management and Digital Marketing, with practical experience applying organizational, problem-solving, and communication skills in dynamic, high-pressure settings. Eager to leverage hands-on service and operational expertise in business, marketing, or project coordination roles.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Waitress
Marina Tavern
Hamilton Island, QLD
06.2025 - 11.2025
- Provided polished customer-facing service, ensuring consistent brand standards.
- Supported promotional initiatives and menu upselling through strong communication.
Retail Assistant
Boom Shankar & The Local
Noosa, QLD
12.2024 - 06.2025
- Customer Engagement: Delivered personalized customer service aligned with the brand’s vibrant, ethical identity.
- Operations: Supported online sales, order fulfillment, and customer inquiries, contributing to revenue growth.
- Coordinated stock intake and returns, ensuring smooth retail operations.
Tour Guide
Discover Banff Tours
Banff, Alberta
05.2024 - 10.2024
- Project & Operational Coordination: Planned and executed daily tour schedules for groups of 20+, managing logistics, timing, and resources to ensure seamless guest experiences.
- Stakeholder & Client Communication: Engaged with diverse clients, tailoring presentations and information to audience needs while maintaining high levels of satisfaction and professionalism.
- Professional Certification Application: Applied Wilderness First Aid and Interpretive Guide certifications to enhance operational safety, risk management, and overall guest experience.
Private Driver & Chalet Host
Wedge Mountain Lodge and Spa
Whistler, British Columbia
11.2023 - 05.2024
- Logistics & Event Coordination: Coordinated VIP transportation and supported on-site event operations, including the 2024 Range Rover House event, ensuring smooth execution of schedules and guest itineraries.
- Client & Stakeholder Communication: Delivered high-touch service for VIP clients, maintaining professionalism and discretion while managing requests and expectations effectively.
- Operational Excellence & Risk Management: Applied attention to detail and adherence to safety protocols (Class 4 Commercial Driver’s License) to guarantee safe, reliable transport and seamless guest experiences.
Education
Bachelor of Arts - Politics And Philosophy
Queens University
Kingston, Ontario06-2023
Skills
- Project and operations coordination
- Client and stakeholder Communication
- Problem-solving and adaptability
- Customer service and relationship management
- Digital and technical literacy
Certification
- Google Project Management Professional Certificate – 2025
- Google Digital Marketing & E-commerce Professional Certificate – 2025
- Meta Social Media Marketing Professional Certificate – 2025
- Wilderness First Aid Certification – 2024
- Interpretive Guide Certification – 2024
- RSA Certification – 2024
References
- Available Upon Request
Timeline
Waitress
Marina Tavern
06.2025 - 11.2025
Retail Assistant
Boom Shankar & The Local
12.2024 - 06.2025
Tour Guide
Discover Banff Tours
05.2024 - 10.2024
Private Driver & Chalet Host
Wedge Mountain Lodge and Spa
11.2023 - 05.2024
Bachelor of Arts - Politics And Philosophy
Queens University