Summary
Overview
Work History
Education
Skills
References
Availability
Timeline
Generic

Brooke Maricic

East Fremantle

Summary

Royal Perth Hospital Clerical Coding Clerk

Dedicated and hardworking clerk within the coding department at Royal Perth Hospital. I am a professional individual who is knowledgeable on patient documentation, files, and the administrative processes through previous knowledge with a Bachelor of Nursing Degree.


Nursing Practicums


Juniper Aged Care Facility, East Fremantle (Dec 2020)

My first nursing practicum was in aged care, where I was introduced to basic nursing care such as ADL's and manual handling.


Sir Charles Gairdner Hospital Ward G74 Gen Medical (July 2021)

My first hospital practicum was at SCGH on general medical ward G74, here I was introduced to patient loads, ISOBAR handovers, time managment, BGL's, OBS, observing medication administration and was shown how to write nursing notes at the end of a shift. I took a patient load of 2 on this practicum and wrote detailed nursing notes for these patients.


Shelby Older Adults Mental Health (November 2021)

I completed a mental health practicum for older adults at Shelby Centre. Here I completed medication administrations, and completed paperwork such as accessing PSOLIS and nursing medical notes.


Sir Charles Gairnder Theatre (January 2022)

I completed a practicum in theatre at SCGH. Here I got to work in the holding bay and in the operating rooms. Learning of operating equipment. I got to experience becoming a scrub nurse, scrubbing into operations such as hip replacements and ORIF's. I was also able to be a circulating nurse for operations such as laminectomy and disectomy and monitoring patients OBS throughout their operation. All nursing notes on my theatre practicum were completed online.


Royal Perth Hospital Ward 5G, Orthopaedic and Spinal Care Ward (February 2022)

- Completed ADL's, OBS, Medication Administration, Wound Care Dressings, Nursing Notes, and familiarising myself with doctors and physio's notes to best enhance the care I could give to patients.


Bentley Hospital Surgical Ward (May 2022)

- Completed Medication Administration, preparing patients for surgery and receiving patients back to the ward after surgery, completing nursing notes/familiarising myself with nursing notes completed in theatre to best enhance a patient centred care approach to these patients.


Fremantle Hospital Outpatients Clinic (July 2022)

- This practicum was different to any other practicum I had completed as the patients I was caring for were in my care for a short period of time. On this practicum, I was in multiple different clinics as well as in holding bay before theatre and in the same day recovery unit.


Fiona Stanley Outpatients (May 2023)

- Patient notes, OBS, experience in midwifery units, wound care dressings. (Nursing Notes Completed Online)


Fiona Stanley Ward 6A (May 2023)

- ADL's, airway management, OBS, Nursing notes, bladder washouts/urinary care. (Nursing Notes Completed Online)


RETAIL


Assistant Store Manager- PVH Brands- Tommy Hilfiger Perth DFO

I am an accomplished Assistant Manager at Tommy Hilfiger with in-depth experience, consistently rising through ranks. I am experienced in sales and management, KPI's and managing a large team. I am dedicated to the complete knowledge of company products and services to provide a high standard of customer service.


Sales Consultant PVH Brands Calvin Klein Karrinyup

I am an organised, reliable and hard working retail employee who has had 11 months experience as both a casual and part-timer at Calvin Klein in Karrinyup shopping centre. I am a strong leader and problem-solver, have excellent planning skills and prioritise customer service. I have been trained at Calvin Klein in completing weekly managers reports, stock acceptance, KPI's and monthly reports.


Sales Consultant- Morrison Fremantle

Having worked at a full price store at Karrinyup, and an outlet store at DFO, I have also worked at the Morrison Boutique in Fremantle, where day to day jobs consisted of spending one on one time with customers to upsell products. Having worked for Morrison, I have come to appreciate local Australian brands.


I am seeking a full time position and availability is every day. 76 hours/fortnight



Overview

3
3
years of professional experience

Work History

Clinical Coding Clerk

Royal Perth Hospital
02.2024 - Current
  • Since working at Royal Perth in the coding department I have become knowledgeable and efficient on the scanning process and clerking within the department taking on leadership roles such as training new staff. My jobs include, scanning admissions for coding, running reports and lists for scanning, training new staff on scanning and clerking and their processes, trained on using ROSTAR, clerking and filing and having knowledge on the administrative policies and processes.
  • I provided enhanced workflow efficiency by organising and prioritising scanning coding tasks according to deadlines and urgency.


Assistant Store Manager

PVH BRANDS- Tommy Hilfiger
09.2023 - 01.2024


  • Created and maintained safe and secure work environments for employees.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Trained new employees on proper protocols and customer service standards.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Reported issues to higher management with great detail.
  • Managed KPI's

Senior Sales Consultant

PVH BRANDS- Calvin Klein
10.2022 - 09.2023
  • Trained in Assistant Manager Position at Calvin Klein Karrinyup
  • Managed opening and closing procedures of the store including counting tills and banking
  • Wrote and sent out Managers reports
  • Completed Part Time variations and time target confirmation (staff hour confirmations)
  • Managed acceptance of stock
  • Trained in creating staff rosters
  • Trained in end of month reports
  • Responded to phone and in-person requests for information.
  • Provided sales and customer service assistance to walk-in traffic
  • Maximized customer retention by resolving issues quickly.

Sales Consultant

Morrison
08.2023 - 11.2023

Working at the Fremantle Morrison outlet store gave me the ability to work in a small boutique like environment which gave me the ability to work one on on with customers to help style them and upsell products. In this role I was able to focus on KPI's such as multis. Due to the small boutique style environment, I was able to follow up with new and existing customers to increase sales.

Spa Assistant

Le Beau Clinic And Spa/ Skin Clinic
02.2021 - 11.2022
  • Having worked in a skin clinic/day spa for almost two years as a spa assistant, I have been exposed to cosmetic procedures and dermal therapy.
  • I have managed the experience of guests starting with greeting guests, ensuring forms are completed, therapists are correctly in the right rooms and refreshments are given post treatments.
  • Washed, dried and folded towels to keep laundry area and changing rooms clean and stocked throughout the day.
  • Carried out regular walk throughs of the entire spa to verify cleanliness, to ensure working facilities were of a high standard and remained on top of stock levels of guest amenities and linens.
  • Anticipated and addressed the service of client needs by reviewing daily spa appointments and ensuring therapists knew where to be and when.
  • Assisted therapists in setting up rooms with supplies and making beds.
  • Trusted to handle sensitive situations in professional matter.
  • Experience in retail and sell products to clients

Education

Bachelor of Nursing

The University of Notre Dame
Perth, WA
10.2023

High School Diploma -

Santa Maria College
Attadale, WA
09.2019

Skills

  • Staff Management
  • Customer Inquiries
  • Customer Satisfaction
  • Staff Oversight
  • Good Communication Skills
  • Critical Thinking
  • Customer Experience
  • Computer Skills
  • Time Management
  • Filing
  • Strong Problem Solver
  • Professional Communication
  • Excel spreadsheets
  • Deadline-oriented

References

Aimee Fairchild

0401 418 067

aimee.fairchild@health.wa.gov.au


Kate Bauskis

kate.bauskis@health.wa.gov.au





Availability

I am available every day. Full-Time Hours

Timeline

Clinical Coding Clerk

Royal Perth Hospital
02.2024 - Current

Assistant Store Manager

PVH BRANDS- Tommy Hilfiger
09.2023 - 01.2024

Sales Consultant

Morrison
08.2023 - 11.2023

Senior Sales Consultant

PVH BRANDS- Calvin Klein
10.2022 - 09.2023

Spa Assistant

Le Beau Clinic And Spa/ Skin Clinic
02.2021 - 11.2022

Bachelor of Nursing

The University of Notre Dame

High School Diploma -

Santa Maria College
Brooke Maricic