Brooke Mock
The Oaks,NSW
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents.
Motivated Student looking to gain experience in Case management and Community Services.
Overview
2
2
years of professional experience
Work History
Care Service Employee
Carrington Centennial Care
10.2022 - Current
- Improved patient satisfaction by providing compassionate care and addressing individual needs.
- Enhanced patient safety with diligent attention to detail and adherence to protocols.
- Promoted a positive atmosphere for patients, families, and staff by maintaining effective communication and collaboration skills.
- Contributed to the development of individualized care plans for optimal patient outcomes.
- Administered medications as prescribed, closely monitoring patients for any adverse reactions or side effects.
- Participated in ongoing professional development opportunities to maintain up-to-date knowledge of industry best practices and standards of care.
- Provided emotional support for patients experiencing difficult situations, displaying empathy and understanding in all interactions.
Education
Diploma - Community Services
Open Colleges
01.2025
Certificate III - Individual Support
ARC Training Group
10.2023
Skills
- Compassionate Care
- Privacy and confidentiality
- End of life care
- Dementia Care
Timeline
Care Service Employee
Carrington Centennial Care
10.2022 - Current
Diploma - Community Services
Open Colleges
Certificate III - Individual Support
ARC Training Group
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