BROOKE POWELL
Perth,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Swimming Instructor
Jump! Swim School
01.2024 - Current
- Promoted water safety awareness by incorporating essential skills into lessons such as treading water, floating, and rescue techniques.
- Increased class engagement with interactive activities and games focused on various swimming techniques.
- Taught swim instruction to students varying in age and skill levels.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
Sales Assistant
Peter Alexander Joondalup
09.2022 - Current
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve their needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Recommended complementary purchases to customers, increasing revenue.
- Participated in staff training sessions to enhance product knowledge and improve overall sales skills.
- Maintained up-to-date knowledge of store sales, payment policies, and security standards.
Customer Service Assistant
Quinns Rocks IGA
02.2020 - 11.2022
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Developed strong organizational skills to efficiently manage multiple tasks simultaneously, such as restocking shelves and operating a cash register.
- Efficiently courteously handled customer complaints, resolving issues quickly and effectively.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
Education
Bachelor of Science - Biomedical Science & Forensic Science
Murdoch University
Perth, WA2027
High School Diploma -
Quinns Baptist College
Perth, WA2023
Skills
- Cash Handling
- Positive Customer Engagement
- Strong Communication and Teamwork Skills
- Leadership
- Meeting Sales Goals
- Safety and Cleanliness Standards
- Child Supervision
- Water safety knowledge
Accomplishments
- Recipient of the Westpac Young Technologist's Scholarship 2024 at Murdoch University.
- Recipient of Murdoch University's Ngala Biddi Kwop Brighter Future's Scholarship 2024.
- Recipient of Quinns Baptist College's 'Chairman's Award 2023.'
- Head Prefect at Quinns Baptist College in 2023.
Certification
- Working With Children Check
- Provisional Driver's License
- CPR Certification
Timeline
Swimming Instructor
Jump! Swim School
01.2024 - Current
Sales Assistant
Peter Alexander Joondalup
09.2022 - Current
Customer Service Assistant
Quinns Rocks IGA
02.2020 - 11.2022
Bachelor of Science - Biomedical Science & Forensic Science
Murdoch University
High School Diploma -
Quinns Baptist College
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