Brooke Simons
Medina,WA
Summary
Administration professional with strong customer service and multitasking abilities. Proven expertise in data entry and appointment scheduling, alongside proficiency in Microsoft Office and MYOB. Recognized for improving office productivity and fostering positive client relationships. Effective communicator with a focus on detail and ethical work practices, excelling under pressure to meet diverse demands.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administration/Reception
HN Perry Real Estate
10.2024 - 07.2025
- Customer service
- MYOB
- Microsoft Office, PowerPoint, and Word.
- Managed front desk operations and greeted clients professionally.
- Scheduled appointments and coordinated meetings for real estate agents.
- Answered phone calls and directed inquiries to appropriate departments.
- Maintained a filing system for client documents and records.
- Ensured that all areas were kept clean and tidy at all times.
- Processed incoming mail and distributed correspondence efficiently.
- Assisted clients with property information and provided excellent customer service.
Administration
Dyson Jones Wool Marketing
05.2022 - 05.2024
- Utilized Word, Excel, and Microsoft Office for efficient data management.
- Executed data entry and processed invoices to maintain accurate records.
- Handled accounts receivable and payable to ensure timely transactions.
- Provided exceptional customer service while managing incoming phone calls.
- Conducted wool lotting to streamline inventory processes.
- Performed administrative tasks related to payroll processing and benefits administration.
- Managed payroll processing and benefits administration alongside other HR functions.
- Negotiated contracts and agreements with clients and vendors to enhance partnerships.
Advanced Skilled Nurse
Saint John of God
01.2016 - 01.2021
- Conducted patient assessments and managed comprehensive care plans for optimal outcomes.
- Administered medications and IV therapies, ensuring adherence to safety protocols.
- Performed wound therapy and dressing changes, emphasizing infection control measures.
- Monitored vital signs and communicated significant changes to healthcare teams.
- Educated patients and families on health management and post-discharge instructions.
- Provided emotional support to patients and families during challenging situations.
- Trained new nursing staff on established protocols and best practices.
- Participated in quality improvement initiatives to enhance overall patient care.
Education
Advanced Skilled Enrolled Nurse -
Manual Handling Ambassador -
Certificate III in Business Administration -
Certificate II in Administration -
Skills
- Active listening
- Communication
- Computer proficiency
- Customer service
- Interpersonal skills
- Leadership
- Problem-solving skills
- Time management
- Customer service
- Data entry
- Invoice processing
- Payroll administration
- Microsoft Office
- MYOB
- Phone call management
- Accounts payable
- Accounts receivable
- Attention to detail
- Critical thinking
- Reception area maintenance
- Document management
- Time management
- Business administration
References
- Jane Carewreid, HN Perry Real Estate, 0418 956 753, jane.carewreid@hnperry.com.au
- Peter Howie, Dyson Jones, WA Manager, (08) 9434 1699, peterhowie@dysonjones.com.au
- Ralph Kossenberg, Saint John of God, 0421 117 532, Ralph.kossenberg@sjog.org.au
Certification
- Current driver's license
Timeline
Administration/Reception
HN Perry Real Estate
10.2024 - 07.2025
Administration
Dyson Jones Wool Marketing
05.2022 - 05.2024
Advanced Skilled Nurse
Saint John of God
01.2016 - 01.2021
Advanced Skilled Enrolled Nurse -
Manual Handling Ambassador -
Certificate III in Business Administration -
Certificate II in Administration -
Similar Profiles
Lacy PerryLacy Perry
Real Estate Broker at Lacy Perry Real EstateReal Estate Broker at Lacy Perry Real Estate
Casey RussellCasey Russell
Executive Assistant & Realtor (0677804) at Emily Ray-Porter (Dave Perry-Miller Real Estate)Executive Assistant & Realtor (0677804) at Emily Ray-Porter (Dave Perry-Miller Real Estate)
Daniela DeGraziaDaniela DeGrazia
Real Estate Agent at Douglas Elliman Real Estate, Luxury Real Estate BrokerageReal Estate Agent at Douglas Elliman Real Estate, Luxury Real Estate Brokerage
Alisia MilberryAlisia Milberry
UNDERGROUND MINING TRUCKDRIVER WITH MPI at Grannie Smith Mine GoldfieldsUNDERGROUND MINING TRUCKDRIVER WITH MPI at Grannie Smith Mine Goldfields
CHARLES WALKEYCHARLES WALKEY
Process Improvement Consultant, VP at PNC BankProcess Improvement Consultant, VP at PNC Bank