Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooke Lea Hines-Orzlowski

Virginia,QLD

Summary

Traffic Management

• Effectively controlled traffic flow for major roadworks and events, ensuring public and worker safety.

• Maintained a 100% safety compliance record, strictly adhering to traffic management regulations.

• Quickly adapted to unexpected road closures and emergencies, minimizing disruptions.

• Collaborated with teams on-site to improve setup efficiency, reducing delays.

Car Sales Imaging

• Captured high-quality vehicle images that increased online engagement and buyer interest.

• Streamlined the imaging process, reducing turnaround time by 30%, ensuring faster listings.

• Maintained a consistent and professional visual style, helping dealerships attract more customers.

• Worked closely with sales teams to highlight key vehicle features, boosting inquiries.

Photography Business

• Successfully grew a client base through kids’ mini photography sessions and themed shoots.

• Received repeat business and referrals, demonstrating strong client satisfaction.

• Managed all aspects of business operations, including marketing, pricing, and editing.

• Delivered high-quality images on tight deadlines, ensuring customer expectations were exceeded.

Catering

• Assisted in catering events of up to 150 guests, ensuring food presentation and service excellence.

• Improved food prep efficiency, cutting waste by 15% and maintaining cost-effectiveness.

• Provided exceptional customer service, handling dietary requests and last-minute changes professionally.

• Helped streamline event setup and breakdown, reducing prep time by 20%.

Overview

15
15
years of professional experience

Work History

Traffic Controller

Traffic Control Innovations
11.2022 - Current
  • Communicated with team members using hand signals and radios.
  • Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
  • Assembled signs and cones to direct traffic through construction sites.
  • Routed traffic around construction sites for worker and driver safety.
  • Controlled pedestrian movements to prevent intrusion into work zones.
  • Demonstrated adaptability when faced with unexpected challenges such as severe weather or accidents, promptly adjusting strategies to maintain smooth traffic flow.

Catering Assistant

Dalton Luxury Catering
01.2013 - 01.2024
  • Event setup and breakdown
  • Set up event facilities and equipment for catering services for weddings, private events, birthdays, corporate events.
  • Focused on punctuality and achieved excellent attendance.
  • Set up and dismantled buffet stations, dining areas, and event décor according to client specifications
  • Managed customer interactions, providing exceptional service and addressing dietary requirements or special requests.

Precision Motorcycles
01.2021 - 07.2021
  • Distributing sold parts
  • All ordering / stock take
  • Office /front counter and maintain
  • Light mechanical

Brisbane Fuel Injection Services
01.2021 - 05.2021
  • Open and close of store
  • All office duties, clean maintain
  • All inventory /up dates / pricing

Front of House Staff

Taverners
01.2013 - 07.2013
  • Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests
  • Determined authenticity and applicability of presented tickets

Front of House Staff

The Grove Train
01.2012 - 07.2012
  • Monitoring dining area and staff to evaluate server loads and calculate accurate wait times
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking
  • Assisted managers with quickly resolving service and food-related issues
  • Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders

Stable Hand

David Murphy Racing
01.2010 - 01.2012
  • Raked, mucked and swept stables
  • Prepped horses for travel
  • Exceptional care to all horses
  • Swimming horses
  • Regular walking
  • Ridding
  • Fed, groomed and exercised horses daily
  • Kept animal coats clean and healthy with regular washing, grooming and trimming
  • Assist all appointments with vet and farrier

Education

Diploma - Photography

TAFE Queensland
QLD

Certificate II - Hospitality

Camden Haven High School
Kew, NSW

Certificate - in lash extensions

RSA and RSG -

Barista Training -

Skills

  • Food preparation
  • Problem saving
  • Creativity
  • Leadership
  • Adaptability
  • Safe practise of OH & S
  • Strong work ethic
  • Proficient with customer
  • Opening and closing procedure
  • Detail-oriented
  • Communication
  • Customer service
  • High end service

Timeline

Traffic Controller

Traffic Control Innovations
11.2022 - Current

Precision Motorcycles
01.2021 - 07.2021

Brisbane Fuel Injection Services
01.2021 - 05.2021

Catering Assistant

Dalton Luxury Catering
01.2013 - 01.2024

Front of House Staff

Taverners
01.2013 - 07.2013

Front of House Staff

The Grove Train
01.2012 - 07.2012

Stable Hand

David Murphy Racing
01.2010 - 01.2012

Certificate II - Hospitality

Camden Haven High School

Certificate - in lash extensions

RSA and RSG -

Barista Training -

Diploma - Photography

TAFE Queensland
Brooke Lea Hines-Orzlowski