Bruna Stefani Aldave Farias
Burleigh Heads,QLD
Summary
Experienced All Rounder with a background in retail and hospitality. Skilled in customer service, POS systems, inventory management, and food handling procedures. Collaborative team player with a strong work ethic, able to work effectively in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Retail Assistant
Party Central
10.2023 - 04.2024
- Used POS system to process sales, returns, online orders.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
- Managed inventory with accuracy, ensuring optimal product levels and minimizing stock discrepancies.
- Provided exceptional services and pleasant shopping experiences to retail customers.
All Rounder
Mr Potato
01.2023 - 11.2023
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Followed recipes and chef instructions to prepare food correctly.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Pharmacist
DPSP
01.2017 - 04.2022
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Maintained appropriate drug records and completed reports as necessary.
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
Education
Diploma - Project Management
Albright Institute of Business And Language
Sydney, NSW01.2024
Bachelor of Science - Pharmaceutical Sciences
Federal University of Mato Grosso
Mato Grosso, Brazil05.2016
Skills
- Exceptional customer service
- Point of sale operation
- Team Player
- Strong Work Ethic
- Reliable and Responsible
Certification
Responsible Service of Alcohol
DoFoodSafely Certificate
Languages
Portuguese
Native or Bilingual
English
Full Professional
Timeline
Retail Assistant
Party Central
10.2023 - 04.2024
All Rounder
Mr Potato
01.2023 - 11.2023
Pharmacist
DPSP
01.2017 - 04.2022
Diploma - Project Management
Albright Institute of Business And Language
Bachelor of Science - Pharmaceutical Sciences
Federal University of Mato Grosso
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