Bryce Dee
Westmeadows,Vic
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Meter Reader
Downer Group
01.2017 - Current
- Improved meter reading accuracy by diligently recording consumption data and cross-checking readings.
- Reduced customer complaints through precise recording of utility usage, leading to fair charges on bills.
- Increased consumer satisfaction by addressing inquiries about meter readings and providing clear explanations.
- Supported efficient route planning with thorough documentation of meter locations and access points.
- Checked for leaks or damage to identify and report potential issues affecting service quality or billing accuracy.
- Used Software to transfer collected data to company databases daily.
Spray Painter /factory Hand
Everlasting Iron Works
06.2015 - 01.2017
- Spray painting of stair cases, gates fences and other iron products
- Sand blasting, cutting and packing of iron products
- Forklift driving for storing,loading and unloading of customers and couriers
- On site duties
Coordinator/ Customer Service
Skybus
02.2012 - 05.2015
- Enhanced customer satisfaction by addressing and resolving complaints in a timely manner.
- Streamlined communication channels for increased efficiency and better customer service experience.
- Managed high call volumes with exceptional professionalism, ensuring minimal wait times for customers.
- Developed and implemented new customer service protocols, resulting in improved resolution rates and customer feedback.
Education
Year 12 -
Niddrie Secondary College
Niddrie, VIC12.1998
Skills
- Enjoy working with others
- Ability to work unsupervised
- Safety Procedures
- Self-motivated
- Reliable and on time
Certification
- Forklift licence
- White card
- Drivers licence
Timeline
Meter Reader
Downer Group
01.2017 - Current
Spray Painter /factory Hand
Everlasting Iron Works
06.2015 - 01.2017
Coordinator/ Customer Service
Skybus
02.2012 - 05.2015
- Forklift licence
- White card
- Drivers licence
Year 12 -
Niddrie Secondary College
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