Computer Forensics
Bulou Sovu
Senior Investigator
Sydney,NSW
Summary
I am a dedicated Criminal Investigator of the New South Wales Police Force with a history of meeting the objectives utilising consistent and organised practices. I am skilled in working under pressure and adapting to new situations and challenges to best enhance the organisational brand. I am enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. I have a clear understanding of criminal and departmental investigations as well as compliance from my 20 years of work experience. I am also highly motivated to learn, grow and excel in my next phase of employment in my chosen field. I am highly organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am known to be hardworking and passionate at tasks given to me and am willing to secure entry-level for the position I seek with your organisation.
Overview
24
24
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Detective Senior Constable
Cybercrime Squad, State Crime Command, NSW Police
Sydney Olympic Park, NSW
03.2021 - Current
- Worked with victims of crime specifically Cybercrime offences and provided excellent service who placed their reports on the Federal Government website: Cyber.gov.au .
- Resolving internal customer service needs such as NSW Police officers seeking advising and investigation assistance for Cybercrime matters.
- Assist investigations for Business Email Compromise investigations.
- Work with victims in resolving their customer needs and and provide excellent service.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Resolved problems, improved operations and provided exceptional service.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Developed team communications and information for meetings.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours; night, weekend, and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Led fraud investigations and analysed data to identify opportunities for improvement.
Detective Senior Constable
Professional Standards Command, NSW Police Force
Sydney Olympic Park, NSW
03.2014 - 03.2021
- Conducted numerous criminal investigations for the following offences: Install Optical Surveillance Device, Drug Possession and/or Supply, Money Laundering, sale of NSW Police Identities online, Unauthorised Release of Confidential Information, Unlawful access and Declarable Association, Sexual Harassment in the Workplace, Bullying and Harassment, Assaults on NSW sworn/unsworn officers, Sexual Assaults, Excessive use of Force, Breach of s7 Surveillance Devices Act ( Unlawful recording of conversations) and Fraud offences.
- Worked with internal and external stakeholders to understand needs and provide excellent service.
- Developed and maintained courteous and effective working relationships.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Collaboratively worked with multi-agencies ranging from Counter Terrorism & Special Tactics Group, Robbery & Serious Crime Squad, Australian Border Force, Australian Federal Police, VICPOL Fraud Squad, VICPOL Professional Standards Command, Australian Taxation Office, Law Enforcement Conduct Commission (LECC).
Detective Senior Constable
Fraud Squad, State Crime Command, NSW Police Force
Parramatta, NSW
06.2009 - 03.2014
- Conducted an investigation into credit card skimming of numerous retail store consumers from 2009 to 2011.
- Conducted an investigation into the corrupt commissions to the sum of $1.3 million in return for the approval and implementation of self service checkouts in Woolworths stores. The matter went to trial in 2013 whereby the accused was found guilty of 14 counts of receiving a benefit corruptly, 1 count of money laundering and 1 count of conspiring with others to engage in money laundering. The accused served a sentence of 7 years imprisonment.
- Developed and maintained courteous and effective working relationships.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Worked flexible hours; night, weekend, and holiday shifts.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Resolved problems, improved operations and provided exceptional service.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Detective Senior Constable
Ashfield Criminal Investigations, NSW Police
Ashfield, NSW
05.2005 - 06.2009
- Conducted criminal investigations consisting of the following: Sexual Assault offences, Aggravated Assault offences, Child Protection offences, Homicides, Robbery and Fraud offences.
- Assisted victims of crime with their matters and provided excellent service.
- Developed and maintained courteous and effective working relationships with internal and external stakeholders.
- Worked flexible hours; night, weekend, and holiday shifts.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Resolved problems, improved operations and provided exceptional service.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Developed team communications and information for meetings.
- Led projects and analysed data to identify opportunities for improvement.
Police Officer
City Central & Kings Cross Police Area Command
Sydney, NSW
05.2002 - 05.2005
- Enforced criminal and traffic laws throughout the City of Sydney and Kings Cross Police Area Commands.
- Patrolled assigned areas to prevent and detect offences ranging from assaults, sexual assaults and drug offences.
- Investigated and reported crimes, accidents, offenses and damage to property.
- Processed, verified and completed matters for expedient resolutions.
- Coordinated swift and tactical responses to wide range of criminal issues.
- Booked suspects into custody by processing mug shots and fingerprints.
- Checked accuracy and integrity of collected information to identify optimal course of investigation.
- Investigated, surveilled and captured offenders for possession and distribution of illegal drugs.
- Gathered necessary information for court appearances and testified as witness under oath in court.
- Secured crime scenes, gathered evidence and questioned witnesses.
- Answered emergency calls for help from citizens and business owners.
- Managed case records, reports, logs and agendas.
- Patrolled assigned areas to check homes, businesses and public roads for signs of disturbance.
- Notified emergency personnel of incidents requiring medical assistance and aid.
- Determined appropriate course of criminal prosecution by the analysis and evaluation of information.
- Supervised crowds at busy events to prevent injuries and property destruction.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Apprehended offenders and conducted interviews and interrogations.
- Issued traffic infringements for violations of traffic laws.
- Conducted preliminary investigations at scenes of major crimes.
- Responded immediately to reports of vehicle accidents and criminal activity, calling for additional support as necessary.
- Assisted with undercover operations to target perpetrators of sex offending offences.
- Engaged with local individuals and community leaders to discuss crime reduction strategies.
- Responded quickly to suspected bomb threats and evacuated buildings to search for explosive devices.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Debriefed arrested individuals to collect important information for ongoing investigations.
Sales Representative
News Ltd
Surry Hills, NSW
06.1996 - 12.2000
- Developed and delivered engaging sales presentations to convey product benefits.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Surpassed sales objectives several consecutive years by cultivating productive client partnerships.
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Determined problem areas and resolved issues related to profitability and business objective achievement.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
- Expanded customer base and boosted profit within product line.
- Cold-called leads and closed large number of new sales over several months.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Trained and mentored new sales representatives.
Education
Detective of Police - Criminal Investigation
Detectives Education Program
Westmead, NSW 06.2005 - 06.2007
Diploma of Policing - Criminal Investigation
Charles Sturt University
01.2001 - 03.2003
High School Education
Redeemer Baptist School
North Parramatta, New South Wales 01.1989 - 11.1990
Skills
Excellent Communication
Decision Making
Analytical and Critical Thinking
Data Management
Written Communication
Critical Thinking
Computer Skills
Software Proficiency: Word, Excel, NSW Police Systems
Photography Certificate - TAFE
Software
E@glei - Brief of Evidence systems
Word/Excel
Travertine
Cellbrite
Certification
Photography
Interests
Gardening, Floristry, Baking, Hockey, Scuba Diving, Reading
Timeline
Detective Senior Constable
Cybercrime Squad, State Crime Command, NSW Police
03.2021 - Current
Detective Senior Constable
Professional Standards Command, NSW Police Force
03.2014 - 03.2021
Detective Senior Constable
Fraud Squad, State Crime Command, NSW Police Force
06.2009 - 03.2014
Detective of Police - Criminal Investigation
Detectives Education Program
06.2005 - 06.2007
Detective Senior Constable
Ashfield Criminal Investigations, NSW Police
05.2005 - 06.2009
Police Officer
City Central & Kings Cross Police Area Command
05.2002 - 05.2005
Diploma of Policing - Criminal Investigation
Charles Sturt University
01.2001 - 03.2003
Sales Representative
News Ltd
06.1996 - 12.2000
High School Education
Redeemer Baptist School
01.1989 - 11.1990