Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

BUSRA BOZBAY

DEER PARK,VIC

Summary

Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.

Overview

5
5
years of professional experience

Work History

Sales Assistant Team Member

Forever New
07.2023 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Assisted customers with prompt and polite support in-person and via telephone.

Sales Assistant Team Member

French Connection (Myer)
05.2022 - 07.2023
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Completed online orders using (tecsys).
  • Worked independently with minimal supervision.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Merchandised attractive shelf displays with current offerings to drive store sales.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Managed timely and effective replacement of damaged or missing products.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Worked in both women's and menswear.

Assistant Store Manager

Shieke and Sleek Boutique
01.2019 - 12.2021
  • Handling and calculating payments.
  • Online orders.
  • Unpacking new stock over 50 products per 1 hour.
  • Merchandised and displayed new products and promotions.
  • Managed store organization.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Used POS system to process sales, returns, online orders and gift card activations.

Education

High School Graduate -

Hume Central Secondary College
Melbourne, VIC
10.2015

Skills

  • Customer Service
  • Time management
  • Highly Organized
  • Attention to detail
  • Positive attitude
  • Cash Handling

References

Lani Assistant Store Manager - French Connection 0458400529

Rebecca Assistant Store Manager - 0432982053

Shaye Cluster Manager - Forever New 0447099992


Timeline

Sales Assistant Team Member

Forever New
07.2023 - Current

Sales Assistant Team Member

French Connection (Myer)
05.2022 - 07.2023

Assistant Store Manager

Shieke and Sleek Boutique
01.2019 - 12.2021

High School Graduate -

Hume Central Secondary College

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BUSRA BOZBAY