Byron Budin

Team Member

Rolld Australia Pty Ltd

10.2023 - Current

Customer Service: Provide exceptional customer service to all customers, ensuring a positive dining experience, addressing customer inquiries, and resolving complaints courteously and efficiently.
Order Taking: Accurately and efficiently take customer orders at POS, 3PL and app, ensuring accuracy in order details and upselling where appropriate.
Food Preparation: Prepare and assemble food items according to the Roll’d how-to guide, ensuring correct portioning and presentation.
Cooking: Operate kitchen equipment such as fryers, stovetops, grill toasters and ovens to cook various menu items in compliance with food safety regulations.
Cleaning and Sanitisation: Maintain a clean and organised work environment by regularly cleaning kitchen equipment and dining areas. Adhere to all health and safety guidelines.
Team Collaboration: Work effectively as part of a team, communicating with other Team Members to ensure smooth operations during busy periods.
Food Safety and Hygiene: Follow all food safety protocols, including proper handwashing, food storage, and temperature control, to maintain a safe dining environment.
Menu Knowledge: Be well-informed about the entire menu, including ingredients, preparation methods, and potential allergens, to answer customer questions accurately.
Inventory Management: Assist in receiving and storing food supplies, ensuring proper rotation of stock to minimize waste and maintain fresh ingredients.

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