Emanuela Muru
Duncraig,WA
Summary
Enthusiastic and organized person capable of quickly learning any role, experience in customer service, retail sales and maintaining a clean environment ,competent in helping the customer with their purchase and advising them on the best choice, able to work well even in a busy environment, To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Retail Worker
Price Attack
02.2024 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
- Participated in regular inventory counts, allowing for accurate record-keeping and better decision-making regarding merchandise ordering.
Hair Braider and Sale Retail
Hairs And Hats Pop up
07.2023 - 02.2024
- Enhanced customer satisfaction by providing personalized hair braiding services tailored to individual preferences.
- Maintained clean and organized workstations, adhering to strict sanitation guidelines for client safety and comfort.
- Recommended products to extend life of braids.
- Developed a loyal clientele base by delivering high-quality hair braiding services with excellent attention to detail.
- Contributed to a positive work environment by collaborating effectively with team members, sharing ideas, tips, and providing support when needed.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service.
- Counted and documented opening and closing cash amounts daily.
- Distributed business cards outside of salon to generate new business.
- Resolved guest complaints about service or style.
- Organized sales area and work station to showcase products and boost sales.
- Answered phone calls and emails to schedule client appointments.
apprentice furniture restorer
Antica Bottega Artigiana (Family Business)
06.2020 - 05.2023
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- I have acquired knowledge and techniques for the restoration of both large and small furniture
- chemical and hot paint stripping
- painting and polishing
- wood carving
- use of both manual and electric work tools
Housekeeper
Private Client
05.2018 - 05.2020
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Operated electronic backpack vacuums and floor sweepers.
- Washed and put away kitchen dishes, utensils and glassware.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Sorted, laundered and put away various laundry items.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
Education
No Degree - Linguistics
Marconi-Lussu Institute of Higher Education
Sangavino06.2015
Skills
- Patience and Empathy
- Customer Service
- Reliability and punctuality
- Store Cleaning
- Cash Handling Accuracy
- Customer Assistance
- Cash Register Operation
- POS Systems
- Friendly and Helpful
- Reliable and Responsible
- Adaptable and Flexible
- Team Cooperation
- Espresso machine operation
- Food Preparation
- Menu Memorization
- Food Running
- Sandwich preparation
- Cleaning and sanitizing
- Coffee and Tea Preparation
Certification
- Fast Track Barista Course at Barista Shool Perth
Languages
Italian
Native or Bilingual
English
Professional Working
Timeline
Retail Worker
Price Attack
02.2024 - Current
Hair Braider and Sale Retail
Hairs And Hats Pop up
07.2023 - 02.2024
apprentice furniture restorer
Antica Bottega Artigiana (Family Business)
06.2020 - 05.2023
Housekeeper
Private Client
05.2018 - 05.2020
No Degree - Linguistics
Marconi-Lussu Institute of Higher Education
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