Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tabarek Alhaffar

Ballajura,WA

Summary

Dedicated customer service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

2
2
years of professional experience

Work History

Catering Assistant

Creative Catering
Wangara, WA
11.2021 - Current
  • Cleared dishes and glassware quickly following each course.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Operated standard kitchen equipment with focus on safety and sanitation.
  • Monitored dietary restrictions and served guests with special needs.

Customer Service Assistant

Target Australia
Morley, WA
10.2020 - Current
  • Delivered prompt service to prioritise customer needs
  • Answered customer questions about product availability, product holds, lay-bys, refunds and Click n’ Collect orders
  • Helped customers locate appropriate store locations of different products, answered questions about products and provided solutions for various solutions (both in-store and over the phone)
  • Restocked, arranged and organised merchandise in several departments to drive sales
  • Processed different types of online orders (Click n’ Collect, Catch) and lay- bys (payments, cancellations)
  • Offered basic technical support for clients on wide range of company products.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Consistently alternating between answering phone calls, hanging apparel and serving customers.
  • Managed 50+ incoming calls each day with utmost professionalism and knowledgeable service

Auction Assistant

Helping Hand Group
Perth, WA
10.2021 - 12.2021
  • Greeted customers and offered assistance with selecting auction merchandise and items and completing purchases.
  • Worked independently with minimal supervision.
  • Assigned items into different categories, lots and specialty auctions to increase interest and sales.
  • Greeted guests in with friendliness and professionalism.

Sales Assistant

Onesie World
Claremont Showgrounds, WA
09.2021 - 10.2021
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Alternated between two stalls depending on customer traffic and ongoing needs.

Education

High School Diploma -

Shenton College
Shenton Park

High School Diploma -

Ballajura Community College
Ballajura
12.2022

Skills

  • Kitchen Station Cleanliness
  • Inbound and outbound calling
  • Documentation and reporting
  • POS Cash Handling
  • Store Merchandising
  • Complaint resolution

Timeline

Catering Assistant

Creative Catering
11.2021 - Current

Auction Assistant

Helping Hand Group
10.2021 - 12.2021

Sales Assistant

Onesie World
09.2021 - 10.2021

Customer Service Assistant

Target Australia
10.2020 - Current

High School Diploma -

Shenton College

High School Diploma -

Ballajura Community College

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Tabarek Alhaffar