Summary
Overview
Work History
Education
Skills
Certification
Languages
Trainer of the Month
Timeline
Generic

Caithlin Mogatedi

Bexley,NSW

Summary

I have dedicated the last 3 years to becoming knowledgeable in all aspects of traffic controlling both physically on site and in the class room. I love to train and have a flair for public speaking. I enjoy report building and the ability to join a thriving team and become an asset as well as working off my own initiative and becoming a leader in the field in which I am passionate about. In my experience in life and the construction industry I know that there is always something to be learned and hope that one day I will be an advocate to other woman that thrive to gain industry knowledge and expertise. Enthusiastic training professional successful at developing training plans and supplementary materials to help students excel. Passionate Trainer with extensive knowledge of traffic control training and proven success working with industry clients. Devoted to long-lasting and comprehensive results for every client. Trained in Traffic control and Implement traffic control plans General induction training for White card.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Trainer and assessor

Licenses4work
03.2022 - Current
  • Trainer and assessor for Traffic control and White card
  • Covering all UoC for TCR, IMP and GIT
  • I provide face to face training as well as practical assessment in various units
  • This training is extended to training groups of up to 20 students of all nationalities and language skills with the inclusion of LLN students and students with mental and physical disabilities.

Traffic Controller Team Leader

ETM Australia
08.2020 - 03.2022
  • My duties as a traffic controller and leading hand included reading and implementing traffic control plans, activating ROL's for road closures, stop and slow traffic management, scheduling breaks and allocating jobs, and client and civilian customer service.

Cafe Allrounder

Coco Noir
09.2019 - 03.2020
  • My duties as an allrounder included opening and closing of cafe, cash handling, stock ordering, waiting on and cleaning tables, till operation, preparation of food and specialty drinks, handling complaints, scheduling breaks, and cafe maintenance.

Allrounder

JpMccaffreys
05.2019 - 09.2019
  • As a full-time allrounder at JP Mccaffreys, my duties were similar to those when I was previously employed at the company
  • These included opening and closing store, ordering stock, training new employees, conducting interviews, cooking food, taking orders, Uber deliveries, handling complaints, cash handling, till operation, rosters, and general cleaning.

Painting Labourer

Painting Pty
03.2019 - 05.2019
  • My duties as a general labourer included preparing the area for painting, sanding, cutting in, rolling, heavy lifting of 25kg drums, gapping, and transporting materials to various floors.

Sales Coordinator

Dyson
11.2018 - 03.2019
  • As a sales coordinator, I was the first point of contact for order inquiries as well as service inquiries
  • Duties included processing new POs, tracking orders, booking in service, trouble shooting, SAP, Salesforce, recording minutes at weekly sales meeting, booking meeting rooms, and running weekly Target vs Actual report.

Assistant Manager

JP McCafferys
07.2018 - 11.2018
  • As assistant manager, I was responsible for assisting the manager with their duties
  • Duties included opening and closing store, ordering stock, training new employees, conducting interviews, cooking food, taking orders, Uber deliveries, handling complaints, cash handling, till operation, rosters, and general cleaning.

Client Services Officer

Rabobank
06.2018 - 07.2018

Agent

MasterCard
01.2018 - 05.2018
  • As a rewards and redemptions agent, my duties included training new employees, world-class customer service, ordering products, gift cards, and travel details for customers, assisting and troubleshooting with online access, data protection, adhering to average call handling times, active listening and confirming of all details.

Rewards and Redemption Agent

Pinpoint Group
01.2018 - 05.2018
  • Representing some of Australia's biggest banks including ANZ, Westpac, St George
  • Training new employees, world-class customer service, ordering products, gift cards, and travel details for customers, assisting and troubleshooting with online access, data protection, adhering to average call handling times, active listening and confirming of all details.

Retention Agent

Fitness
09.2017 - 01.2018
  • Not just a sales position, this job requires a high level of empathy and relationship building with the clients
  • Working towards targets to earn higher commissions, admin and precise data entry, rapport building, PCI compliance, abiding by Australian privacy law.

Rewards and Redemptions

Pinpoint Pty Ltd
11.2016 - 04.2017

Education

Certificate IV in Training and Assessment -

CBD College

Leaving certificate -

Ursulines secondary school

Skills

  • Administration
  • Customer service
  • Training
  • Training Delivery
  • Microsoft Office
  • Computer Literacy
  • Lesson Planning
  • Course Development
  • Curriculum Planning

Certification

  • Traffic Control Licence, Australia
  • Implement Traffic Control Plans Licence, Australia
  • Construction Induction White Card, Australia
  • Drivers Licence, Australia

Languages

English

Trainer of the Month

In the 20 months of working with licenses4work I have been trainer of the month over 8 times. 

Timeline

Trainer and assessor

Licenses4work
03.2022 - Current

Traffic Controller Team Leader

ETM Australia
08.2020 - 03.2022

Cafe Allrounder

Coco Noir
09.2019 - 03.2020

Allrounder

JpMccaffreys
05.2019 - 09.2019

Painting Labourer

Painting Pty
03.2019 - 05.2019

Sales Coordinator

Dyson
11.2018 - 03.2019

Assistant Manager

JP McCafferys
07.2018 - 11.2018

Client Services Officer

Rabobank
06.2018 - 07.2018

Agent

MasterCard
01.2018 - 05.2018

Rewards and Redemption Agent

Pinpoint Group
01.2018 - 05.2018

Retention Agent

Fitness
09.2017 - 01.2018

Rewards and Redemptions

Pinpoint Pty Ltd
11.2016 - 04.2017

Certificate IV in Training and Assessment -

CBD College

Leaving certificate -

Ursulines secondary school
Caithlin Mogatedi