Caitlin Archard
Brisbane,QLD
Summary
I am passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. I'm a strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. I use independent decision-making skills and sound judgment to positively impact company success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front of House Supervisor
Jack And Wills
01.2022 - 01.2024
- Developed strong relationships with customers, resulting in repeat business and word-of-mouth referrals.
- Oversaw inventory management processes for Front of House supplies, ensuring adequate stock levels are maintained at all times without excess waste or costs incurred.
- Operated cash register to record transactions accurately and efficiently.
Education
St Rita's College
ClayfieldSkills
- Inventory Control
- Assignment Delegation
- Restaurant Operations
- Complaint Handling
- Excellent Communication
- Interpersonal Communication
- Friendly, Positive Attitude
- Dependable and Responsible
- Social Perceptiveness
Certification
- Provide Responsible Service of Alcohol (RSA) - CTA Cert 112910
- Customer Service - CTA Cert 110566
- Hygiene for Food Handlers - CTA Cert 113184
- Barista Basics - CTA Cert 113167
- HLTAID009 Provide Cardiopulmonary Resuscitation
- HLTAID011 Provide First Aid
Volunteer Work
- Packer for Domestic Abuse Care Packs at St Rita's College
- Community School Mass at St Rita's College
- Careers Breakfast at St Rita's College
- Year 5 Orienteer day at St Rita's College
- Annual Reilly Dance Academy Performance Helper
Languages
Japanese
Limited Working
Referees
Doug Amiss, House Group Teacher
ph. 3862 1615
email. ams@stritas.qld.edu.au
Tegan Baumgart, Studio Dance Teacher
ph. 0488 297 774
email. tegan_baumgart@hotmail.com
Micheala Burgess, GYG Supervisor - Previous Store Manager at Jack and Will's
ph. 0457 601 978
Work Experience
As a requirement of my Diploma of Business course, I participated in a 3-day venture to the Sofitel Noosa Pacific Resort for work experience. I assisted in the Noosa Beach House Bar, the finance department and the front office.
Timeline
Front of House Supervisor
Jack And Wills
01.2022 - 01.2024
St Rita's College
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