Caitlin Bottle O'Sullivan
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Retail Worker
Henry's Bakery Cafe - The Good Choice
09.2023 - 02.2024
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Streamlined inventory management for improved product availability and reduced stock discrepancies.
- Delivered exceptional customer service with a friendly demeanour, resulting in increased repeat business.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
Hospitality Worker
Ruby's Cafe
02.2018 - 08.2023
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Reduced risks by maintaining clean and organised work environment.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Cultivated warm relationships with regular customers.
Education
High School Diploma -
Kyogle High School
Kyogle, NSW09.2018
Skills
- Cash Register Operations
- Cleaning and Sanitizing
- Food Preparation
- Supply Restocking
- Training Employees
- Register Preparation
- Shift Coverage
- Food and Beverage Service
Certification
Food Safety Supervisor Certificate
RSA
RSG
Timeline
Retail Worker
Henry's Bakery Cafe - The Good Choice
09.2023 - 02.2024
Hospitality Worker
Ruby's Cafe
02.2018 - 08.2023
High School Diploma -
Kyogle High School
Food Safety Supervisor Certificate
RSA
RSG
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