Caitlin Cowan
Wodonga,VIC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Highly-qualified Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages tasks with accuracy and great time management abilities. Smoothly monitors security and serves diverse customer needs.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Construction Administrator
JG King Homes
Wodonga, VIC
09.2024 - Current
- Compiled data from multiple sources into comprehensive reports for management review.
- Ensured that all paperwork was completed accurately before submission deadlines.
- Answered incoming calls and responded to customer inquiries.
- Maintained filing system for important documents such as contracts and invoices.
- Managed office supplies inventory and placed orders when necessary.
Wait Staff Member
Clubhouse Bar and Bistro
Wodonga, VIC
03.2024 - Current
- Took beverage orders from patrons and served drinks promptly.
- Maintained cleanliness of work area throughout shift by wiping down surfaces, emptying garbage cans.
- Replenished condiments, utensils, napkins, straws as necessary throughout shift.
- Demonstrated knowledge of menu items including ingredients and preparation methods for each dish offered on menu.
- Processed payments accurately using cash registers or point-of-sale systems.
- Delivered food items to customers at their tables in a friendly, courteous manner.
- Prepared tables by setting up linens, silverware and glassware.
- Resolved customer complaints in a professional manner in order to maintain a positive atmosphere.
Sales Assistant
Bing Lee
Wodonga, VIC
10.2020 - 09.2024
- Greeted customers and provided assistance with product selection.
- Assisted in creating displays to promote products.
- Replenished merchandise on shelves as needed throughout the day.
- Ensured compliance with company policies and procedures at all times.
- Managed cash register transactions accurately and efficiently.
- Assisted customers with returns, exchanges and refunds.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
Farm Hand
McPhee Properties
Wodonga, Vic
10.2021 - 04.2022
- Conduct regular mustering of sheep and cattle to ensure proper management and movement.
- Implement and oversee treatment protocols, including vaccination and health checks, to maintain optimal animal health.
- Manage feeding schedules and rations to support growth and productivity.
- Operate and maintain a range of tractors for various agricultural tasks, including plowing, seeding, and harvesting.
- Ensure equipment is regularly serviced and repaired to maintain efficiency and safety.
- Oversee general maintenance and upkeep of four properties within the Albury Wodonga region.
Education
High School Diploma -
Catholic College Wodonga
Wodonga11-2020
Skills
- POS System Operation
- Cash handling accuracy
- Handling Complaints
- Guest Engagement
- Upselling
- Excellent people skills
- Staff Management
- Training and mentoring
- Time management
- Relationship building
Certification
- RSA Both NSW and VIC
- WWCC
- VIC Drivers License
- Chem Card
- White Card
References
Andie Glasgow Andrea Matassoni
Clubhouse Manager Personal Reference
0448383194 0438563803
Timeline
Construction Administrator
JG King Homes
09.2024 - Current
Wait Staff Member
Clubhouse Bar and Bistro
03.2024 - Current
Farm Hand
McPhee Properties
10.2021 - 04.2022
Sales Assistant
Bing Lee
10.2020 - 09.2024
High School Diploma -
Catholic College Wodonga
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