Caitlin Rafferty
Adelaide,SA
Summary
Hardworking senior hairdresser bringing five + years of experience. Effectively bring in new customers and maximize loyalty by delivering exceptional service to every guest. Knowledgeable about, Impactful colouring services and how to maintain them out of the salon.
Overview
6
6
years of professional experience
Work History
Senior Stylist
House of Finesse
Altrincham
10.2022 - 10.2023
- Implemented new techniques learned from industry workshops, enhancing the overall quality of services offered at the salon.
- Contributed to salon revenue growth by developing strong relationships with clients and securing repeat bookings.
- Demonstrated expertise in a wide range of hair types and textures, catering to diverse clientele with varying needs.
- Maintained a clean work area adhering to strict hygiene standards while upholding the salon''s reputation for professionalism.
- Provided demonstrations for junior stylists to improve their skill sets
Self Employed Stylist
Vanity Hair and Beauty
Manchester
05.2022 - 10.2023
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Monitored current trends to understand fashions and better serve customer needs.
- Invested in courses such as, hair extensions, balayage and social media to ensure I keep educating myself.
Stylist
Vanity Hair and Beauty
Manchester
09.2019 - 05.2022
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Monitored current trends to understand fashions and better serve customer needs.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Junior Hairdresser
Vanity Hair and Beauty
Manchester
10.2017 - 08.2019
- Proactively sought feedback from clients post-service to identify areas of improvement or opportunities for enhancing their experience.
- Provided excellent customer service, resulting in numerous positive reviews and referrals from satisfied clients.
- Enhanced client satisfaction by providing personalized haircuts and styling services based on individual preferences.
- Supported senior stylists during high-pressure situations, ensuring timely completion of all scheduled appointments.
Education
The Creative Three Mix Course - Hair Extensions
Beauty Works Academy
Greater Manchester 04.2022
NVQ Level 2 - Hairdressing
Evolve Academy
Manchester 08.2019
Skills
- Adaptable to change
- Fashion Trend Awareness
- Professionalism and Etiquette
- Continuing Education Commitment
- Social Media Promotion
- Hair extension application
- Balayage expertise
- Advanced Coloring Skills
Timeline
Senior Stylist
House of Finesse
10.2022 - 10.2023
Self Employed Stylist
Vanity Hair and Beauty
05.2022 - 10.2023
Stylist
Vanity Hair and Beauty
09.2019 - 05.2022
Junior Hairdresser
Vanity Hair and Beauty
10.2017 - 08.2019
The Creative Three Mix Course - Hair Extensions
Beauty Works Academy
NVQ Level 2 - Hairdressing
Evolve Academy