Caitlin Slater
Chippenham,Wiltshire
Summary
Dynamic customer service and sales professional with a proven track record at Ramsdens, focused on enhancing customer satisfaction and loyalty. Experienced leader at Wetherspoons, skilled in organizational management and staff training, resulting in improved team efficiency and service quality. Core competencies include effective communication, problem-solving, and strategic sales techniques. Aiming to leverage expertise in a challenging role that fosters growth and operational excellence.
Overview
10
10
years of professional experience
Work History
Branch assistant
Ramsdens
09.2021 - Current
- This job roll insists of having great communication skills, great customer service and going that extra mile for our customers
- I have experience in retail sales, jewellery and financial services such as pawnbroking, foreign currency and wester union
Team leader
Wetherspoons
01.2018 - 06.2021
- I have worked at this pub for 3 1/2 years and I am currently a bar team leader
- My job role is to make sure everyone is working efficiently and knows what they are doing
- It’s very important to make sure the customers are leaving happy so they want to come back and that is achieved by giving the best service possible
- I am a very hard worker and I like to make sure everything is done when it is meant to be done
- I left this job due to unsociable hours and couldn’t fit round my life style since having a baby
Pot wash
The Rusty Stag
01.2016 - 01.2017
Till assistant
Poundland
01.2015 - 01.2016
Education
GCSE level - Math, English, Health and social care, Science
The John Bentley School
CalneSkills
- Organizational expertise
- Staff training assistance
- Cash handling experience
- Supply ordering
- Sales proficiency
- Communicating bank services
- Currency tracking
- Digital banking
- Account confidentiality
- Debt management
- Loan processing
- Account servicing
- Banking regulations
- Document preparation
- Report generation
- Financial literacy
- Customer Service
- Customer Management
- Jewellery Expert
- Stock Management
Timeline
Branch assistant
Ramsdens
09.2021 - Current
Team leader
Wetherspoons
01.2018 - 06.2021
Pot wash
The Rusty Stag
01.2016 - 01.2017
Till assistant
Poundland
01.2015 - 01.2016
GCSE level - Math, English, Health and social care, Science
The John Bentley School
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