Zack Tucker
Mount Gambier,SA
Summary
I have worked in a verity of industries were I have found that I do best when working in customer service. I have worked in leadership positions in the past and have received leadership training in the past for a few of the companies I have worked for. I don't play sport but however I do enjoy playing D&D with friends and family.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Branch Assistant
Tradelink
01.2024 - 10.2024
- Company Overview: Tradelink is a plumber suppliy store
- I mostly worked as a delivery driver however i also did quotes for customers as well as sales in store
- Provided support during audits, ensuring all documentation was readily available for review by external parties.
- Handled account opening procedures thoroughly verifying required documentation reducing risk factors.
- Assisted in preparing monthly reports detailing branch performance metrics showcasing areas of strength as well as improvement.
- Aided in staff training initiatives, sharing knowledge and expertise to build a stronger workforce.
Bartender/Gaming Room
Hotel Renmark
08.2022 - 03.2024
- Here I worked as both a bartender and gaming room supervisor
- I learnt how to deal with difficult customers as well as laws regarding safe drinking and safe gaming for South Australia
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Pizza Maker
Ginos Pizzaria
09.2021 - 08.2022
- I mostly worked as a Pizza maker however I would also serve customers and help prepare for each days sales
- Here I learnt how to create personal connections
- This is a small town Pizzeria in Millicent
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
Delivery Driver/Manager
Dominoes
09.2020 - 09.2021
- Here I was a delivery driver, pizza maker and manager
- Here I learnt how to keep a company profitable as well as how to work in customer service
- Improved delivery efficiency by optimizing routes and schedules for drivers.
- Recruited hired, and trained new drivers to ensure proper staffing levels were maintained at all times.
- Utilized GPS technology to track driver progress, adjusting routes as needed to optimize delivery times.
Crop Worker
Sundrop Farms
03.2018 - 09.2020
- Tomatoe greenhouse in Port Augusta, here I worked in a number of positions as a farm hand, harvest supervisor, greenhouse supervisor and assistant grower
- I learnt many leadership qualities here as well as team building and teamwork skills
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Skills
- Scheduling appointments
- Document Preparation
- Organizational expertise
- Sales proficiency
- Supply Ordering
- Cash handling experience
- Teller transactions
Training
- RSA, Responsible Service of Alcohol
- RSG, Responsible Service of Gambling
- LTC, Leadership Training Cert 1
References
- Chris Lewis, 0421 480 673, Work Reference, Kitchen Hand
- Justin Tucker, 0412 945 695, Family, Butcher
- Natasha Sanderson, 0559 391 911, Work Reference, Tradelink Manager
Certification
- Forklift Certification
- Responsible Service of Alcohol
- Responsible Service of Gaming
Timeline
Branch Assistant
Tradelink
01.2024 - 10.2024
Bartender/Gaming Room
Hotel Renmark
08.2022 - 03.2024
Pizza Maker
Ginos Pizzaria
09.2021 - 08.2022
Delivery Driver/Manager
Dominoes
09.2020 - 09.2021
Crop Worker
Sundrop Farms
03.2018 - 09.2020
- Forklift Certification
- Responsible Service of Alcohol
- Responsible Service of Gaming
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