Caitlyn Fuller
Castle Hill,NSW
Summary
Results-driven Professional Services & Operations Coordinator with 5 years of experience in fast-paced operations and stakeholder engagement. Expertise in managing cloud-based databases and digital productivity tools while ensuring data integrity and confidentiality. Skilled in workflow coordination and multi-department scheduling under regulatory guidelines. Strong communicator with a proven ability to maintain client relations and deliver professional reporting.
Overview
1
1
Language
2
2
years of post-secondary education
5
5
years of professional experience
Work History
Childcare Educator
Jambra Early Learning
Chatswood, NSW
06.2025 - 10.2026
- Stakeholder & Progress Communication: Maintained continuous communication with 90+ families, providing daily operational updates and developmental reports to enhance family engagement.
- Database Management: Processed daily cloud data logs in OWNA and KinderM8, maintaining absolute data accuracy for attendance tracking, allergy charts, and secure medical profiles.
- Legal Compliance Tracking: Acted as the legally designated on-site "Responsible Person," running daily center processes, managing a team of 15+ staff, and making time-sensitive choices.
- Digital Content Design: Designed and published weekly educational summaries and community announcements using Storypark and Canva to keep families informed and engaged.
- Record Integrity: Compiled and filed regulatory documentation to ensure facility compliance with National Quality Framework (NQF) standards.
Childcare Assistant
Keen Kiddies Early Learning
Castle Hill, NSW
09.2022 - 07.2023
- Family Liaison Support: Handled incoming phone calls from families, provided clear updates regarding service scheduling, and maintained sensitive personal files with strict privacy code adherence.
- Workplace Team Coordination: Utilized the OWNA platform daily to coordinate with multiple internal departments, log real-time operational changes, and pass on urgent facility messages to the wider team.
- Accurate Data Reporting: Drafted detailed daily logs, environmental safety charts, and incident forms within high-volume, fast-paced workflows.
Childcare Assistant
Rise and Shine Kindergarten
Summer Hill, NSW
11.2021 - 09.2022
- Prioritized tasks: Managed competing workflows under tight daily timelines, ensuring timely completion of regulatory paperwork alongside operational duties.
- Followed established procedures to ensure compliance with safety and operational standards.: Followed standard operating policies and center compliance checklists, contributing to a safe and organized workplace.
- Maintained records: Compiled and updated sensitive student records, ensuring accurate filing of daily sign-in logs and check sheets for administrative review.
Education
Statement Of Attainment Certificate - Food Safety Supervisor
Food Safety First
Sydney, NSW 08.2026 - 08.2026
Diploma - Early Childhood Education And Care
Macquarie Employment Training Services
Sydneh, NSW 01.2020 - 10.2020
Some College (No Degree) - Early Childhood Care And Education
Macquarie Employment Training Services
Sydney, NSW 01.2019 - 12.2019
Skills
- Database management
- Regulatory compliance
- Operations: Workflow Coordination Task Prioritization Multitasking
- Communication: Inbound Phone Management Stakeholder Relations Message Routing
- Document management
- Office software
- Crisis management
Languages
English
First Language
Timeline
Statement Of Attainment Certificate - Food Safety Supervisor
Food Safety First
08.2026 - 08.2026
Childcare Educator
Jambra Early Learning
06.2025 - 10.2026
Childcare Assistant
Keen Kiddies Early Learning
09.2022 - 07.2023
Childcare Assistant
Rise and Shine Kindergarten
11.2021 - 09.2022
Diploma - Early Childhood Education And Care
Macquarie Employment Training Services
01.2020 - 10.2020
Some College (No Degree) - Early Childhood Care And Education
Macquarie Employment Training Services
01.2019 - 12.2019