Caitlyn Mudgway
Melbourne,VIC
Summary
I am a results-driven Account Manager with demonstrated success in both account management and new business development. My six years of account management experience has enhanced my skills in communication, customer service and interpersonal skills. I have a strong work ethic and consistently exceed customer expectations while negotiating profitable sales.
Overview
8
8
years of professional experience
Work History
Account Manager
Davis Food Ingredients
02.2019 - 10.2025
- Managed and grew a portfolio of customers within the food industry to ensure continued business through sales forecasts.
- Developed and implemented effective sales strategies for existing customers which lead to a year-on-year growth of 15% for overall sales.
- Grew and maintained two high volume usage clients who collectively spend $20 - million per year across their sites.
- Maintained a call cycle list for potential customers which resulted in an average of an additional 20 customers per year on boarding with the company.
- Worked alongside the Operations team to provide overall distributor satisfaction of orders and deliveries to customers that lead to ongoing business.
- Managed export accounts within the Cook Islands to meet the sale requirements of the customer while adhering to the import requirements of the receiving country.
Shift Supervisor
Nando’s Dunedin
10.2017 - 01.2019
- Worked with the 20 employees to develop good working relationships and high morale while providing work direction, performance reviews, and training to the team and individuals.
- Managed inventory for all products and was responsible for ordering supplies accurately to ensure wastage of products was minimal to reduce costs.
- Prepared products following the restaurant's health and safety operating procedures.
- Held a liquor license (LCQ) to ensure the services and consumption of alcoholic beverages on site was done by following the laws and regulations outlined by the District Licensing Committee.
Education
Bachelor of Applied Science - Food Science
Otago University
01.2018
NCEA Level 3 - undefined
James Hargest College
01.2015
Skills
- Communication skills
- Computer skills including been proficient in Microsoft Office
- Critical thinking
- Account management
- Time management
- Data analysis
- Negotiation skills
- Attention to detail
Timeline
Account Manager
Davis Food Ingredients
02.2019 - 10.2025
Shift Supervisor
Nando’s Dunedin
10.2017 - 01.2019
Bachelor of Applied Science - Food Science
Otago University
NCEA Level 3 - undefined
James Hargest College